I'll try the e-mail address. The Sonic Blue phone system really does make a person grumpy. This morning, I called the 800 number, and then it asks do you own the product? I push 1, and it promptly says hang up and call the toll number. (e.g. if you paid for the product, you're not allowed to use the toll free number!). Then I call the number given, and after punching through the system, put on hold, it declares that it is unable to transfer me to the correct location. After trying again, it declares I have a legacy product that is no longer manufactured and it gives me the (254) 299-2759 legacy product support number to call. And I've been on hold for this number for almost 30 minutes already. Argh. The phone support system is a absolute and complete maze.

Calvin