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#254954 - 27/04/2005 00:56 Are hard drives supposed to go 'boing'?
PaulWay
addict

Registered: 03/08/1999
Posts: 451
Loc: Canberra, Australia
Hi there!

I accidentally dropped my little 30GB portable drive the other day getting out of the car. I was slightly worried but remembered the reassurances of the manufacturers specs that these things could take 500Gs when unpowered and survive. Then I plugged it in and, instead of making the usual 'start up the spindle' whirring sound it made a 'where are my heads' click click sound. No drive appeared on the USB chain. I tried a few different combinations and another machine, but nothing worked - it looks like I've adgered my drive.

It's really only the 100KB or so of source code on the drive that I'd like back; the 20GB of mixes I already have elsewhere. A pity, then, that I hadn't backed it up at all recently.

I looked around for replacement drives and, to my surprise, found exactly the same model of drive still on sale. Hmmm, I thought; maybe I could put the old platter in the new drive and I could get the data off. Of course, the risk of this is that I somehow adger the new mechanism or new platter and therefore end up having paid for two dead drives rather than one. I don't like throwing good money after bad for no result.

So my question is: has anyone else tried this kind of operation? What kind of success have you had from it? Any good pages you'd recommend on how to do it? I've tried searching Google but I mostly get stories about replacing your hard disk in portable players and laptops.

Preparing to write off my work,

Paul
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Owner of Mark I empeg 00061, now better than ever - (Thanks, Rod!) - and Karma 3930000004550

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#254955 - 27/04/2005 01:36 Re: Are hard drives supposed to go 'boing'? [Re: PaulWay]
lectric
pooh-bah

Registered: 20/01/2002
Posts: 2085
Loc: New Orleans, LA
I have had success in the past simply removing the cover, plugging in the drive, and when powing the computer on, spinning the platters by hand to give them a jump start. Once they started to spin, they kept on doing so. I then copied everything off immediately to a new drive and all was well. Keep in mind, this was important data and there was NO other option. If nothing else, try spinning them by hand before you try swapping platters. Just take care not to touch the platters themselves. Only touch the spindle holding them in place. Also, be prepared for the fact that there may be nothing you can do to save your data. In my case, when I powered the drive on with it in my hand, I could feel the drive shudder, but not spin up, so I had a pretty good feeling that a jump start would do the trick.

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#254956 - 27/04/2005 02:21 Re: Are hard drives supposed to go 'boing'? [Re: lectric]
SE_Sport_Driver
carpal tunnel

Registered: 05/01/2001
Posts: 4903
Loc: Detroit, MI USA
Quote:
I have had success in the past simply removing the cover, plugging in the drive, and when powing the computer on, spinning the platters by hand to give them a jump start. Once they started to spin, they kept on doing so. I then copied everything off immediately to a new drive and all was well. Keep in mind, this was important data and there was NO other option.


I actually did the same thing with my notebook drive and it worked. But I found that as the drive heated up, it would freeze again. Got to be pretty painful, but I just repeated the process to get the data.

Since I had to do this a few times, I learned that a good "wack" on a hard surface, just as the drive was trying to power up worked too. I've heard this from many people as well.

However, what I learned was that if I waited to plug in the drive just as the computer was looking for it (during bootup) rather than have it plugged in prior, the PC would detect it without me giving it a good wack. The initial spinning of the platters manually may have helped loosen the bearing (which was my problem I think).

When you open the cover, the "axel" of the thing will most lkely have a star shapped slot on it. Have a screw driver of that type handy and hold your breath during the whole process. It'll encourage you to hurry up!

Good luck.
_________________________
Brad B.

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#254957 - 27/04/2005 07:08 Re: Are hard drives supposed to go 'boing'? [Re: PaulWay]
Shonky
pooh-bah

Registered: 12/01/2002
Posts: 2009
Loc: Brisbane, Australia
Sounds like it's already spinning so I don't think the manually spinning method will help.

You seem to be suggesting swapping control boards on the drive. I seriously doubt the control board has failed. It's more likely to be the stepper motor for the heads. If it's the heads, you might have a chance, but I seriously doubt you could pull it off.

I have seen the control board replacement work when the control board itself has crapped itself.

As the others say though, if you are absolutely desperate, you'll be willing to try anything.

Oh and please explain "adger" to a fellow Australian (albeit from Brisbane)...
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Christian
#40104192 120Gb (no longer in my E36 M3, won't fit the E46 M3)

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#254958 - 27/04/2005 19:07 Re: Are hard drives supposed to go 'boing'? [Re: PaulWay]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Quote:
reassurances of the manufacturers specs that these things could take 500Gs when unpowered and survive.


They probably can handled that. But going from ANY speed to ZERO instantly is much more than 500Gs. Which is pretty much what hitting the concrete does.

Cheers

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#254959 - 28/04/2005 03:54 Re: Are hard drives supposed to go 'boing'? [Re: Shonky]
gbeer
carpal tunnel

Registered: 17/12/2000
Posts: 2665
Loc: Manteca, California
Quote:
It's more likely to be the stepper motor for the heads.


Do current generation drives have stepper motors for the heads any more? All them I've torn apart, or seen pictures of, seem to have a single energized coil suspended between two wafer like magnets. Doesn't seem to be much inside of current drives that can be damaged any more.
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Glenn

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#254960 - 28/04/2005 11:47 Re: Are hard drives supposed to go 'boing'? [Re: mlord]
bonzi
pooh-bah

Registered: 13/09/1999
Posts: 2401
Loc: Croatia
Yeah, in order to keep deceleration to 500g after free fall from 1m, one would need the travel (provided by a well cushioned bag or such) of some 4mm, if I calculated correctly. Naked drive hitting bare concrete will experience several thousand g.
_________________________
Dragi "Bonzi" Raos Q#5196 MkII #080000376, 18GB green MkIIa #040103247, 60GB blue

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#254961 - 28/04/2005 11:56 Re: Are hard drives supposed to go 'boing'? [Re: bonzi]
jmwking
old hand

Registered: 27/02/2003
Posts: 777
Loc: Washington, DC metro
As part of my freshman chem lab, they taught us how to put a foot under expensive glassware to keep it from hitting the floor full speed. And also when not to, of course - some of that stuff can be messy on your shoes, or remove your shoes for you. Permanently.

20... No, 25 years later (man, I'm gettin' old), I still either throw my foot under or jump way back when something is falling from the kitchen counter or the workbench.

-jk

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#254962 - 28/04/2005 15:15 Re: Are hard drives supposed to go 'boing'? [Re: jmwking]
JBjorgen
carpal tunnel

Registered: 19/01/2002
Posts: 3584
Loc: Columbus, OH
When I was in high school I worked in a grocery store stocking the dairy section. You'd be amazed at how fast and skilled you can get at catching yogurt containers with your feet. I still attribute working there to increasing my soccer/football skills.
_________________________
~ John

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#254963 - 29/04/2005 00:28 Re: Are hard drives supposed to go 'boing'? [Re: bonzi]
tanstaafl.
carpal tunnel

Registered: 08/07/1999
Posts: 5549
Loc: Ajijic, Mexico
some 4mm, if I calculated correctly

Oh, Dragi, you knew I couldn't resist the challenge, didn't you.

Let's see... V^2 = 2 x A x D where A = 980 cm/sec/sec and D = 100 cm

That gives... 442.72 cm/sec velocity after a drop of 1 meter.

Now, let's solve it the other way:

D = V^2 / 2A, where V = 442.72 cm/sec, and A = (980 cm/sec/sec) x 500. (that's your 500 Gs deceleration)

I get (442.72 x 442.72) / (2 x 980 x 500), or 196,000 / 980,000 and once all the units cancel out that comes to .2 CM, or 2 mm.

I'm guessing you dropped the "2" in the divide by 2A step?

Anyway, 2mm of deceleration would be enough to cushion it for a 500G stop. Calculating the actual G-load of a drop onto concrete is problematic, since the only "cushion" as such is provided by the deformation of the case and it's internal parts, and of course it is the deformation of those internal parts that does the damage to the drive.

Yeah, I know -- I should get a life!

tanstaafl.
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"There Ain't No Such Thing As A Free Lunch"

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#254964 - 29/04/2005 04:13 Re: Are hard drives supposed to go 'boing'? [Re: tanstaafl.]
canuckInOR
carpal tunnel

Registered: 13/02/2002
Posts: 3212
Loc: Portland, OR
Quote:
Calculating the actual G-load of a drop onto concrete is problematic, since the only "cushion" as such is provided by the deformation of the case and it's internal parts,

<first year physics prof>
You may assume it lands on a frictionless surface, and that the deformation of the case is zero.
</first year physics prof>

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#254965 - 29/04/2005 07:02 Re: Are hard drives supposed to go 'boing'? [Re: canuckInOR]
Roger
carpal tunnel

Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Quote:
<first year physics prof>
You may assume it lands on a frictionless surface, and that the deformation of the case is zero.
</first year physics prof>


Imagine a perfectly spherical hard disk under simple harmonic motion...
_________________________
-- roger

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#254966 - 29/04/2005 12:07 Re: Are hard drives supposed to go 'boing'? [Re: tanstaafl.]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Mm... 2mm sounds more like the likely ballpark. After I killed two (*TWO*) IBM (IoMega) 1GB Microdrives by dropping them 3" (three inches) on to a wooden tabletop on separate occasions, they finally modified the design to incorporate inset rubbery blocks in the corners of the case.

I imagine the rubber might deform as much as 1mm or so on impact, which would absorb a lot of G force.

But I've gone solid-state for embedded drives now. No looking back.

Cheers

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#254967 - 01/05/2005 16:06 Re: Are hard drives supposed to go 'boing'? [Re: tanstaafl.]
bonzi
pooh-bah

Registered: 13/09/1999
Posts: 2401
Loc: Croatia
Quote:
I'm guessing you dropped the "2" in the divide by 2A step?

Exactly. Things like that kept happening in my student days - usually all problems solved, but a little "2" or "-" or "+/-1" got lost somewhere along the way

Quote:
Anyway, 2mm of deceleration would be enough to cushion it for a 500G stop. Calculating the actual G-load of a drop onto concrete is problematic, since the only "cushion" as such is provided by the deformation of the case and it's internal parts, and of course it is the deformation of those internal parts that does the damage to the drive.

I know some sidewalks here where crumbling of the concrete alone would provide those 2mm of travel...

Quote:
Yeah, I know -- I should get a life!

Me too
_________________________
Dragi "Bonzi" Raos Q#5196 MkII #080000376, 18GB green MkIIa #040103247, 60GB blue

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#254968 - 03/05/2005 00:56 Re: Are hard drives supposed to go 'boing'? [Re: mlord]
PaulWay
addict

Registered: 03/08/1999
Posts: 451
Loc: Canberra, Australia
That explains the nice rubbery surround on most new Seagate hard disks...

Disk has now been sent to a firm in Sydney who specialises in this kind of repair. $64 and one week will buy me a prognosis on what it will cost to get some of the data off the drive. We shall see.

If I could stress this more, I would: MAKE BACKUPS! These days, with a host of different remote copy software available - use rsync, even! - secure remote access and relatively big pipes, there's no excuse to not find a friend and have a backup-swapping arrangement. Put it in your crontab as a regular job and you'll never have to worry again. I hope I'm preaching to the converted here...

Have fun,

Paul
_________________________
Owner of Mark I empeg 00061, now better than ever - (Thanks, Rod!) - and Karma 3930000004550

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