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#309536 - 27/04/2008 15:26 Wireless ADSL router recommendations?
Roger
carpal tunnel

Registered: 18/01/2000
Posts: 5683
Loc: London, UK
My ZyXEL wireless router (a P-600-HW-T1) is on the fritz. Up until now, it would drop my DSL connection maybe once or twice a month. Unfortunately, I've now found a completely reliable way to make it drop the connection: attempt to connect to a Team Fortress 2 game frown

Actually, thinking about it, it could be due to the fact that I'm trying to connect to TF2 while the wife's using the wireless (WPA-2, full-blown RADIUS auth against a W2K3 server) from downstairs. Even so, it shouldn't barf.

I bought a ZyXEL because it was cheap and because my old non-wireless ZyXEL router (which came with the DSL contract) was rock solid.

I think it's running the latest available firmware, which is worth a rant in itself.

Frankly, although I've only had it for a few months, it's not worth the time and cost involved in sending it back, so I figure I'll just replace it with something that works.

So, any suggestions? It must be a UK-compatible ADSL modem. I want wireless (one of my laptops does 802.11a/b/g/draft-N, the other does 802.11b/g, everything else in the house is wired). I'd prefer something stronger than WEP.
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#309537 - 27/04/2008 15:43 Re: Wireless ADSL router recommendations? [Re: Roger]
Roger
carpal tunnel

Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Oh, and it'd be nice if it was easy to configure port-forwarding. I think I've got this one set up correctly to forward SSH traffic, but it's not working, and the manual/help text aren't much use.
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#309538 - 27/04/2008 15:46 Re: Wireless ADSL router recommendations? [Re: Roger]
BartDG
carpal tunnel

Registered: 20/05/2001
Posts: 2616
Loc: Bruges, Belgium
Draytek. This model is a good option.
Seriously, Draytek has the best routers I've ever had the chance to install. They're not cheap, but they support just about any standard and are incredibly configurable. (even though the standard settings usually 'just work'). Also, on the Draytek.com site, you've got the chance to play with a live web demo of every available router's firmware. (eg. here)

Edit: Port Forwarding is dead easy with Draytek routers. Have a look via the supplied link above and you'll see for yourself.


Edited by Archeon (27/04/2008 15:47)
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#309542 - 27/04/2008 17:22 Re: Wireless ADSL router recommendations? [Re: Roger]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
I assume that they're available in the UK, but I'd go with one you can install a replacement firmware on. I've had reasonably good luck with Tomato, but, regardless, the fact that they run Linux and have CLI access means that you can do virtually anything you want with them.
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#309545 - 27/04/2008 18:16 Re: Wireless ADSL router recommendations? [Re: wfaulk]
tman
carpal tunnel

Registered: 24/12/2001
Posts: 5528
Just buy a WiFi AP and plug it into your old non-wireless router. You'll have a much better selection.

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#309547 - 27/04/2008 18:30 Re: Wireless ADSL router recommendations? [Re: tman]
andym
carpal tunnel

Registered: 17/01/2002
Posts: 3996
Loc: Manchester UK
On the recommendation of Cris I bought a Thomson Speedtouch 546 to replace my Netgear DG854G and can't recommend it enough. At its worst my Netgear was dropping carrier several times a day and usually needing a restart every week. The Thomson runs for months on end and I also gained a whole meg in downstream speed. The Netgear has been relegated to AP duties until I get a around to playing with 802.11n.
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#309548 - 27/04/2008 19:58 Re: Wireless ADSL router recommendations? [Re: Roger]
AndrewT
old hand

Registered: 16/02/2002
Posts: 867
Loc: Oxford, UK
What about the Zyxel P-660HW? We install the P-66x Zyxels for most of our customers and they tend to be pretty bullet-proof. At a guess, we've installed about 40 Zyxels over the past 18 months and I don't recall a single failure.

The firewall and NAT configuration are pretty intuitive. Here's a link to a German website that hosts some menu emulators (links across the top of the page).

Not sure exactly what wireless security protocols they include, certainly WPA and WPA-2.

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#309550 - 28/04/2008 00:37 Re: Wireless ADSL router recommendations? [Re: AndrewT]
tman
carpal tunnel

Registered: 24/12/2001
Posts: 5528
I'd be surprised if anything that has been released in the last few years doesn't support at least some variant of WPA.

Probably not what you're looking for but I'm using a Cisco 1841 with an ADSL interface card and a 802.11a/b/g interface card. It works great and I've had absolutely no problems with it at all.

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#309553 - 28/04/2008 04:21 Re: Wireless ADSL router recommendations? [Re: andym]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Originally Posted By: andym
On the recommendation of Cris I bought a Thomson Speedtouch 546 to replace my Netgear DG854G and can't recommend it enough. At its worst my Netgear was dropping carrier several times a day and usually needing a restart every week. The Thomson runs for months on end and I also gained a whole meg in downstream speed. The Netgear has been relegated to AP duties until I get a around to playing with 802.11n.


Ah you see 8 years in the ADSL delivery game have taught me a few things smile

The Thomson routers are bomb proof, I have 2 and the things just refuse to drop sync. You can get them cheap if you look around, they don't seem to have the wireless version at the moment but keep an eye out here.

Edit - Tell a lie, they have the 580 for £14.99 !!! got to be worth a shot!

Cheers

Cris.


Edited by Cris (28/04/2008 04:23)

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#309554 - 28/04/2008 04:43 Re: Wireless ADSL router recommendations? [Re: wfaulk]
Roger
carpal tunnel

Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Originally Posted By: wfaulk
I've had reasonably good luck with Tomato


I don't want to use a separate DSL modem; does that support models with one built-in? The Linksys WRT boxes (e.g.) don't seem to have that built-in.
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#309560 - 28/04/2008 11:42 Re: Wireless ADSL router recommendations? [Re: andym]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Originally Posted By: andym
On the recommendation of Cris I bought a Thomson Speedtouch 546 to replace my Netgear DG854G and can't recommend it enough.

Definitely the best choice for iffy-DSL connections. That's what we use over here, too. The 516 is similar, but without the built-in 4-port switch. And there are wireless versions of both models, as well (forgot the numbers).

cheers

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#309563 - 28/04/2008 12:59 Re: Wireless ADSL router recommendations? [Re: Roger]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
Originally Posted By: Roger
I don't want to use a separate DSL modem

Ah. Around here, I don't even know if an end-user can get an actual DSL modem. Basically, the modem is CPE and the user has no insight into it. So, to answer your question: I have no idea.
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#309564 - 28/04/2008 13:18 Re: Wireless ADSL router recommendations? [Re: wfaulk]
Schido
enthusiast

Registered: 29/03/2005
Posts: 364
Loc: Probably lost somewhere in Wal...
Well, i do have a speedtouch (716) that does occasionally loose sync. But that's probably because the speed is just up to the limits of the copper, 12mbps at 3km.

www.fritzbox.com is supposed to be pretty good to, if you've got a use for the voip stuff.
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#309643 - 30/04/2008 20:03 Re: Wireless ADSL router recommendations? [Re: Cris]
Roger
carpal tunnel

Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Originally Posted By: Cris
Edit - Tell a lie, they have the 580 for £14.99 !!! got to be worth a shot!


Turned up this morning. Easy to configure. We'll see how solid it is. But, hey, for under £20, delivered, I can't complain, even if it's useless. I spent more than that in the pub yesterday lunchtime...
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#314952 - 13/10/2008 13:14 Re: Wireless ADSL router recommendations? [Re: Roger]
DWallach
carpal tunnel

Registered: 30/04/2000
Posts: 3810
Dragging up an old thread...

Last week, our home DSL died for no apparent reason. After much waiting on hold with AT&T, they concluded that our DSL modem (a cheapo Motorola box they sent us ten months ago) had gone belly up. They then proceeded to be bureaucratically unable to send me a new one.

I ended up getting a Netgear DGN2000. For $120, it's got 2.4GHz 802.11b/g/n with two external antennae, a four port 10/100 switch, all the usual Firewall/NAT support, and a built-in ADSL modem. So far as I could tell, nobody makes a box like this with a GigE switch, but I can always gang a GigE switch onto this, to speed up any ports where I might want the speed.

I like the idea of the integrated DSL modem for one big reason: I get useful log data from the low-level DSL handshaking process. That, along with all the high-level stuff, now shows up nicely in my syslog. Beforehand, my old router was speaking PPPoE to the DSL modem and all I'd be able to see was "connection dropped" with no information as to why. Hopefully, this time I'll be able to learn more if/when things get wonky.

(Does anybody else but me find it odd that most wireless routers out there now support 802.11n with theoretical speeds well north of 100Mb/s, yet GigE hasn't become a standard feature to actually let you get data in and out that fast?)

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#314958 - 13/10/2008 17:38 Re: Wireless ADSL router recommendations? [Re: DWallach]
sein
old hand

Registered: 07/01/2005
Posts: 893
Loc: Sector ZZ9pZa
Oh cool it does SNMP too, thats neat. Its one feature I wish my Netgear DG834G had.
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#321076 - 05/04/2009 14:34 Re: Wireless ADSL router recommendations? [Re: sein]
DWallach
carpal tunnel

Registered: 30/04/2000
Posts: 3810
Digging this old thread up again...

Last night, two of the ports on my Netgear went belly-up (packet drop rates from 30-50%), while the rest of the thing is working fine. (Much poking around before I could reach this diagnosis...)

Netgear claims a one year warranty, so in theory I could send this thing off to be fixed. Any idea if I've got a hope in hell of getting Netgear to properly service the thing? I've still got the original box. Receipt is long gone, but I bought it at Fry's and I've got the credit card statement.

Should I take it back to Fry's, mail it off to Netgear (and do what in the meanwhile?), or just punt and buy something new?

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#321077 - 05/04/2009 15:22 Re: Wireless ADSL router recommendations? [Re: DWallach]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Originally Posted By: DWallach
(Does anybody else but me find it odd that most wireless routers out there now support 802.11n with theoretical speeds well north of 100Mb/s, yet GigE hasn't become a standard feature to actually let you get data in and out that fast?)


Not that strange, really. Because the people who do LOTS of internal file transfers are a very tiny percentage of the folks who purchase this type of thing.

So long as the wired/wireless ports are faster than the DSL connection, just about nobody ever gets any speed benefit from it over plain wireless-B.

Back to your current topic.. if you end up replacing the Netgear device, then go with a Speedtouch modem/router/ap, and put some surge suppression on it this time! smile

On both the phone line and on the power source.

Cheers

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#321102 - 06/04/2009 00:17 Re: Wireless ADSL router recommendations? [Re: mlord]
DWallach
carpal tunnel

Registered: 30/04/2000
Posts: 3810
Once I convinced them that I'd properly diagnosed the problem (quoting a packet loss rate went pretty far in this direction), they offered me three choices. I could ship them my router and wait for them to ship one back. Or, I could pay $16 and they'd ship me one right away and I'd toss the old one in the box and send it back. Or, I could pay $26 for them to do the same thing via overnight FedEx.

I opted for the $16 package and I'm making do with only two working ports for now. Luckily, 802.11n truly does have better range than my previous 802.11g box, so I can live with my secondary AP being off for a week.

Surge suppression: I've always kept the gear in my closet on a dedicated UPS, which proved particularly valuable when Hurricane Ike came through. Through the night, with the power down and us huddled in a hallway downstairs, I was checking the storm's progress from my iPhone. The UPS finally gave out mid-morning, but the storm was gone and life went on.

Regardless, the UPS does little to keep cheaply engineered consumer gear from wearing itself out. Somehow, I doubt these people hold themselves up to the engineering of something like the empeg.

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#321104 - 06/04/2009 00:24 Re: Wireless ADSL router recommendations? [Re: DWallach]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Good stuff. We haven't lost anything here to surges since putting nearly everything onto UPSs ten years ago.

In your case, I was just noting the apparent high frequency of modem failures, and the fact that they connect to outside wires, and then put one and one together.. smile

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#321110 - 06/04/2009 06:09 Re: Wireless ADSL router recommendations? [Re: mlord]
Roger
carpal tunnel

Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Originally Posted By: mlord
We haven't lost anything here to surges since putting nearly everything onto UPSs ten years ago.


I lost two PC PSUs in the last couple of months, despite their being plugged into a UPS. I suspect bad batteries might have caused it. Plausible?
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#321114 - 06/04/2009 12:12 Re: Wireless ADSL router recommendations? [Re: Roger]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Dubious. Even weak batteries probably have enough juice for an actively correcting UPS to protect things on mains.

I find that heat (bad ventilation), and fan bearings, are the only things that killed the PSUs I've seen.

But like I said, I've very little experience with things failing like that in recent times. The odd hard drive here and there -- all of them Deathstars or Seagates, and some USB gizmos, but not PSUs.

Mind you, I do use higher cost (and hopefully higher quality?) *quiet* PSUs in all of the boxes here. The last PSUs to fail for me were a pair of OEM no-name noisy little suckers.

Cheers


Edited by mlord (06/04/2009 12:13)

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#321119 - 06/04/2009 13:48 Re: Wireless ADSL router recommendations? [Re: mlord]
Roger
carpal tunnel

Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Originally Posted By: mlord
Dubious. Even weak batteries probably have enough juice for an actively correcting UPS to protect things on mains.


APC SmartUPS, so they should have been OK. Quite an old unit; the current (replacement) batteries are about 4 years old. Almost time for a new set? I have a newer (but smaller) SmartUPS, which I'm using right now.

Quote:
I find that heat (bad ventilation), and fan bearings, are the only things that killed the PSUs I've seen.


We have a real problem with dust. I don't know if it's unusual, but I do get quite large dust bunnies (not quite the same size as in the link, but occasionally close) around the back of the computers.
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#321152 - 07/04/2009 04:04 Re: Wireless ADSL router recommendations? [Re: Roger]
altman
carpal tunnel

Registered: 19/05/1999
Posts: 3457
Loc: Palo Alto, CA
As Mark says, dubious. The thing about transients that might kill a PSU is that they're high energy and hard to generate - not something that a UPS inverter might be able to manage. The SmartUPS is an online UPS (as I remember) hence the load is always running from the inverter.

The most you'd see from weak batteries would be brownouts at high load, most likely.

Hugo

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#321635 - 23/04/2009 09:57 Re: Wireless ADSL router recommendations? [Re: andym]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
Originally Posted By: andym
On the recommendation of Cris I bought a Thomson Speedtouch 546 to replace my Netgear DG854G and can't recommend it enough. At its worst my Netgear was dropping carrier several times a day and usually needing a restart every week. The Thomson runs for months on end and I also gained a whole meg in downstream speed.


Just ordered a Speedtouch TG585n, based on the various Speedtouch recommendations here. It had better be good, or else !

wink

It'll be replacing my Netgear DG834 modem/router and my Linksys WAP54G access point.

To be perfectly honest I've been very happy with my Netgear and I would happily have bought Netgear again. The only reason I am buying a new box is that the Linksys AP can't seem to cope with the fact that I have 7 wifi devices. It all worked fine until recently, but after adding another 5 wifi devices it has started randomly denying connection to them. To get back connected you have to disable/enable wifi on the client device. All very annoying.

I wouldn't rush to buy Linksys again, the Ethernet to wifi bridge works with very few things that I have plugged into it and now the AP has proved it isn't up to the job.
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#321637 - 23/04/2009 11:54 Re: Wireless ADSL router recommendations? [Re: andy]
BAKup
addict

Registered: 11/11/2001
Posts: 552
Loc: Houston, TX
Originally Posted By: andy

I wouldn't rush to buy Linksys again, the Ethernet to wifi bridge works with very few things that I have plugged into it and now the AP has proved it isn't up to the job.



Try using DD-WRT firmware on the AP, it'll probably make it more stable, I've always had issues with the stock firmwares.
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78GB MkIIa, Dead tuner.

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#321638 - 23/04/2009 12:52 Re: Wireless ADSL router recommendations? [Re: BAKup]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
Originally Posted By: BAKup
Originally Posted By: andy

I wouldn't rush to buy Linksys again, the Ethernet to wifi bridge works with very few things that I have plugged into it and now the AP has proved it isn't up to the job.



Try using DD-WRT firmware on the AP, it'll probably make it more stable, I've always had issues with the stock firmwares.

From memory, the version of the WAP54G that I have isn't supported by those third party kernels.

Edit:

Looks like it is now:

"WARNING - DD-WRT was not originally intended to be loaded on a WAP unit. It was found that it will run but it is a tricky unit to load and have function correctly. Below are a compilation of methods/instructions to assist you with creating a DD-WRT loaded WAP unit."

http://www.dd-wrt.com/wiki/index.php/Installation#Linksys_WAP54G

I have no desire to start messing around with that for just an access point.


Edited by andy (23/04/2009 13:08)
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#321639 - 23/04/2009 13:51 Re: Wireless ADSL router recommendations? [Re: andy]
BAKup
addict

Registered: 11/11/2001
Posts: 552
Loc: Houston, TX
Well, after reading that, I'd understand you not wanting to risk bricking your AP. But I have had better luck with pretty much any other firmware than the stock Linksys firmware in their routers. So much so that I only buy routers that can easily be upgraded with better third party firmware.
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78GB MkIIa, Dead tuner.

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#321688 - 24/04/2009 11:02 Thompsom firmware ? [Re: andy]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
Originally Posted By: andy

Just ordered a Speedtouch TG585n, based on the various Speedtouch recommendations here. It had better be good, or else !

Hmmm, not going too well so far.

The TG585n arrived has been plugged in. Connected to the ADSL line fine.

However now comes the joy of configuring it all (I have quite a bit to do as I have my own IP block, reserved DHCP addresses and lots of firewall rules to setup).

The first problem is that I see no way through the web interface of turning NAT off. The screen shots I have seen on the web show a much more detailed web interface than I am seeing on my router.

A quick check shows me that I am running firmware 7.4.3.2, whereas the latest appears to be 8.2.3.x

So I thought I'd just do a quick upgrade. But no, none of the Thompson official sites seem to have any new firmware (or even a copy of the upgrade tool).

I can see some non-official sites with firmwares available to download, but I hadn't really expected to get into hacking into my nice new router on day 1 frown

Am I being dumb ? Does this router do non-NAT with my current firmware ? Are there official places to download newer firmware ?
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#321689 - 24/04/2009 11:08 Re: Thompsom firmware ? [Re: andy]
JBjorgen
carpal tunnel

Registered: 19/01/2002
Posts: 3584
Loc: Columbus, OH
The firmware probably needs to be provided by your ISP. Check with them.
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#321690 - 24/04/2009 11:25 Re: Thompsom firmware ? [Re: JBjorgen]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
Nope. I bought this router retail.
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#321692 - 24/04/2009 11:43 Re: Thompsom firmware ? [Re: andy]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
I've managed to find a recent firmware on some dodgy looking site. Still can't find the upgrade tool though (the router didn't come with a CD and the CD image I downloaded from somewhere didn't appear to have an upgrade tool anyway).

Given how dodgy the site looked I'm not entirely sure I want to install it anyway frown
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#321693 - 24/04/2009 12:21 Re: Thompsom firmware ? [Re: andy]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
I've managed to work out how to get it to turn off NAT. Part way through the setup routine there is a cryptic question, which when you chose one of the other options it allows you to set no-NAT and DHCP.

However that still leaves me with a very limited web interface. It can't even do things like reserve IP addresses for given MAC addresses.

I found the firmware upgrade tool in the end, but my effort to use it have failed so far. I figured out early on that it probably needs a static IP setup on the network interface before you start, but it appears to forget what my username/password is half way through. No matter how many times I enter the correct password (or the serial number just in case) it tells me they are incorrect.

I'm beginning to wish I had stuck with my perfectly good Netgear router and just got a new access point instead frown

Rant over, back to trying to work out why the upgrade tool doesn't work.
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#321694 - 24/04/2009 13:50 Re: Thompsom firmware ? [Re: andy]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
After a lot more messing about I did manage to get the latest firmware installed, more by trial and error than by any other means, just kept doing seemingly the same thing until it worked.

That did enable a few more bits and pieces in the web UI, but I have to say compared to the other various routers I have used recently the UI is a bit of a disappointment. I have got used to being able to do everything I need via the web UI.

So back to the bad old days of configuring my router via the CLI frown

One example of something it won't let me do via the UI is assign a pre-existing IP address to a given MAC address via DHCP. It will let me fix an IP address once it has handed it out, but I have a set of MAC/IP mappings already that I want to keep. It looks like I can do it via the CLI, with lease times set to 0 seconds, but every other recent router I have used allows this sort of thing via the web UI.
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#321695 - 24/04/2009 14:52 Re: Thompsom firmware ? [Re: andy]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Here's the best source for Speedtouch firmware:

http://www.speedtouchforum.de/viewtopic.php?t=1089

And the upgrade tool:

http://mirror.opensourcehub.com/pub/speedtouch/utilities/UpgradeWiz/v4.4.2.1/

Yeah, their web UI is not the best for advanced use, but has everything that "normal people" need. I don't use it at all here, of course -- just treating the device as a dumb bridge and using PPPoE on my firewall/server box instead.

Cheers

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#321696 - 24/04/2009 15:10 Re: Thompsom firmware ? [Re: mlord]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
Ok, this thing is really starting to annoy me know. Twice I have setup my DHCP range, fixed leases and full set of firewall rules. TWICE they have all vanished into thin air. The first time they just vanished while the router was sat doing nothing, the second time they crashed when I powered it off to move it to its permanent home.

What exactly do I need to do to save changes permanently ??? I would expect changes in the web UI to be saved when I hit "save" and I have been using "saveall" on the CLI changes I have made. What other magic incantation do I need to "really" save ???

It'll be going back in the box soon frown Can't remember the last time a bit of networking kit gave me this much hassle.
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#321703 - 24/04/2009 18:20 Re: Thompsom firmware ? [Re: andy]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
It has gone from bad to worse. I decided to make changes in small batches, save and reboot.

Made the first change, adding the DHCP pool, saved and rebooted. Now when it comes up I can't contact it, either via its "real" IP address or via its 192.168.1.254 address (with static addresses set on the laptop). I can't reach it via Ethernet or wifi (even though I get a link light for both).

From my experience so far I really couldn't recommend this to anyone who needs to actually make use of even the basic features beyond just a "standard" NAT setup.

I guess I'll have to do some sort of factory reset now to get it back.
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#321710 - 25/04/2009 10:40 Re: Thompsom firmware ? [Re: andy]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Two standard IP addresses from the factory for SpeedTouch:

10.0.0.138 and 192.168.1.254

Your computer will need proper port/routing setup to use either of those.

-ml

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#321711 - 25/04/2009 11:30 Re: Thompsom firmware ? [Re: mlord]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
Originally Posted By: mlord
Two standard IP addresses from the factory for SpeedTouch:

10.0.0.138 and 192.168.1.254

Your computer will need proper port/routing setup to use either of those.

My computer was setup correctly to use the 192.168.1.x range and was talking to the router happily right up to the point of rebooting it. I had to factory reset it, several times, until I managed to pin down what was breaking it.

It turns out that firewall rules on the ST must not have spaces in their names. Unfortunately the web UI allows you to add spaces and the underlying code in the backend allows the UI to save the rules with spaces. The CLI shows the rules setup, with their spaces.

As soon as you reboot however, one of two things can happen. Either the router comes back up with your firewall settings (and a whole bunch of others settings) discarded, which isn't too bad. Or even worse it comes back up, but with the firewall in some sort of broken state. When it comes back up broken you can't access the web UI or the CLI. So you have to do a factory reset and start again.

Interestingly when you do a factory reset it comes back up with no wifi security and the firewall turned off. Unfortunately it also remembers your ADSL login details, so faithfully connects you to the Internet with zero security in place. Nice.

I finally worked out what was going wrong with the firewall settings, when I discovered that the CLI correctly disallows you from putting a space in the firewall rule names. Once I worked that out I could at least set the firewall up without destroying my config every time I rebooted.

There were however other nasties in store.

I discovered that the web UI lets you set invalid endpoints in DHCP ranges (I set my DHCP range ending with the broadcast address, doh). That wouldn't be so bad if it just broke DHCP. However when you reboot, like the firewall error, it has collateral damage. When you have an invalid DHCP range it then forget that it knows anything about the subnet that the DHCP range was part of. It also then forgets all the firewall rules connected with it. Basically it throws away all your network config.

Again the CLI knows more than the web UI, if you enter the wrong DHCP range it tells you and disallows it.

Just when I thought I had everything setup I made the mistake of trusting the web UI again. I selected a couple of wifi devices via the web UI and selected "always use this IP for this device". The router instantly disconnected both devices and would then not let them reconnect via wifi.

After a lot of digging through the CLI I discovered that when the web UI set the DHCP leases for the two devices to infinite it also added them to the wifi MAC access control list with the setting set to "deny" !

So after a day and a half of very painful messing about I finally have it up and working. I'd love to make use of the QoS features and other advanced stuff, but at this point I am fearful of touching it.

I didn't think my requirements for a router were that demanding:

- no NAT
- reserved addresses in the single DHCP scope
- a dozen straight forward firewall holes

No other router has ever made it this difficult to get those simple things setup.

I have not mentioned some of the other issues I had along the way, including random rebooting after config changes.

The Thompson Speedtouch TG585n may well be a good ADSL modem, router and access point. I do know for sure though that its web UI is just not up to the task.

If you find yourself working on one of these routers, ignore the web UI for anything but the most basic details.


Edited by andy (25/04/2009 11:33)
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#321714 - 25/04/2009 20:15 Re: Thompsom firmware ? [Re: andy]
wfaulk
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Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
Why have you not returned it?
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#321715 - 25/04/2009 20:45 Re: Thompsom firmware ? [Re: mlord]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
These modems are the best for line performance, that's fact. I, like Mark, just hand off all the other router type stuff to my clarkconnect box, I never use the router UI becasue it is a little consumer orientated.

It's worth sticking with it, if you don't see the line improvement straight away it may take a little time for your SP to catch up. As for the UI there is a knack to setting the IP range etc... I can't find the link I used last time frown

Cheers

Cris.

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#321716 - 25/04/2009 20:51 Re: Thompsom firmware ? [Re: wfaulk]
tman
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Registered: 24/12/2001
Posts: 5528
I've found the firmware for Speedtouch modems to be a little strange in operation. Once you've got it working how you want then it is usually fairly stable but getting it initially configured is the hard part.

The CLI is the only way to configure the Speedtouch if you're trying to do something that isn't covered by the basic GUI.

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#321719 - 26/04/2009 03:58 Re: Thompsom firmware ? [Re: Cris]
Roger
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Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Originally Posted By: Cris
These modems are the best for line performance, that's fact.


So why doesn't my SpeedTouch 580 work at the ADSL2+ speeds I've got enabled on my line?

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#321720 - 26/04/2009 04:40 Re: Thompsom firmware ? [Re: Roger]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Originally Posted By: Roger


So why doesn't my SpeedTouch 580 work at the ADSL2+ speeds I've got enabled on my line?



I don't know Roger. I have an ADSL2+ line too, and I think you have to be pretty close to the exchange to see any massive increase in speed with 2+.

Line performance isn't all about speed either, stability is a large part of good performance on DSL lines. I once sat with a BT Wholesale guy who used my line at home as an example for a couple of technical points we were discussing, by changing a few settings we were able to get my line to sync at the full 8Mbps. Unfortunately it would hold sync for about 5 minutes and then drop for 5 minutes. He then showed me it took the auto systems about 30 minutes to figure out my line can handle about 6Mbps at 100% uptime, I was quite impressed to be honest. So maybe your line can't handle the ADSL2+ speeds ???

Cheers

Cris.

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#321722 - 26/04/2009 05:56 Re: Thompsom firmware ? [Re: wfaulk]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
Originally Posted By: wfaulk
Why have you not returned it?

A very good question...

Because I bought it online, so I wouldn't be able to start the returns process until Monday and because I've now invested a day and a half of my life getting it working how I want it. I normally don't have to change anything on the router for several years at a time, so now I know how to work around its quirks I should be ok.
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#321723 - 26/04/2009 06:00 Re: Thompsom firmware ? [Re: Cris]
andy
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Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
Originally Posted By: Cris

It's worth sticking with it, if you don't see the line improvement straight away it may take a little time for your SP to catch up.


It will take much longer than that...

My Netgear router managed to max out the line most of the time anyway. Every now and again it would drop down to 6.5m for a few weeks, but mostly it stayed pegged at the max. So it will take a year or so until I know whether the Thomson is doing any better (and even then I won't really know as the line may have changed in the meantime).

Originally Posted By: Cris

As for the UI there is a knack to setting the IP range etc... I can't find the link I used last time frown


Yeah, the knack is not giving it an invalid range.
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#321724 - 26/04/2009 06:02 Re: Thompsom firmware ? [Re: Cris]
andy
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Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
One of the bug fixes in one of the Speedtouch firmwares I was looking at was "allow modem to automatically detect ADSL2+ and enable it". So maybe Roger's router doesn't know it should be using ADSL2+ ?
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#321725 - 26/04/2009 09:44 Re: Thompsom firmware ? [Re: Cris]
Roger
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Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Originally Posted By: Cris
So maybe your line can't handle the ADSL2+ speeds ???


Are there any diagnostics I can see that'll show this "negotiation" of line speed?
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#321726 - 26/04/2009 09:48 Re: Thompsom firmware ? [Re: Roger]
Roger
carpal tunnel

Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Originally Posted By: Roger
Originally Posted By: Cris
So maybe your line can't handle the ADSL2+ speeds ???


It doesn't seem to handle ADSL 1 speeds; I get ~6.5Mbps out of 8Mbps. This after BT's 21CN upgrade. Are there any diagnostics I can see that'll show this "negotiation" of line speed?
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#321728 - 26/04/2009 11:42 Re: Thompsom firmware ? [Re: Roger]
mlord
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Registered: 29/08/2000
Posts: 14496
Loc: Canada
Look at the line up/down attenuation and noise margin figures. There are a number of references online that will translate those raw measures into typically attainable line speeds. Assuming, of course, that your ISP has set a compatible line profile to permit them.

Cheers

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#321746 - 27/04/2009 04:45 Re: Thompsom firmware ? [Re: Roger]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Originally Posted By: Roger

It doesn't seem to handle ADSL 1 speeds; I get ~6.5Mbps out of 8Mbps. This after BT's 21CN upgrade.


If you are getting 6.5Mbps on ADSL then I would expect to see some kind of improvement on ADSL 2+ but you won't get the full 24Mbps of course, maybe 8-10Mbps. I think Andy made a good suggestion of checking the firmware and options to make sure the modem knows to use it. Also how do you know you are on an ADSL2+ DSLAM ???

For the best results get yourself on of those new fangled front plate filters BT are selling for £10, they cut the ringing circuit out which should give you a boost in speed if you have lots of extensions around your house.

21CN hasn't been rolled out yet, and won't really increase speeds in itself. 21CN is a major change in the back-haul service and most of us won't really notice the difference day to day. To cut it down to it's very basics they are changing to a fully IP based back haul for both voice and data between the exchanges, as this means a change of equipment us as end users can expect to see some new features but not massive increases beyond what is already possible with the range of DSL services on the market. I should also add if your SP has swapped you onto their own network for voice and data then 21CN won't effect you at all, as it's a BT Wholesale product and will only effect customers who's SP use BTW.

Cheers

Cris.

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#321747 - 27/04/2009 05:28 Re: Thompsom firmware ? [Re: Cris]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
I think by "after BT's 21CN upgrade" Roger probably meant that his exchange had been switched to 21CN. He lives fairly centrally in London, so it seems likely.

While 21CN doesn't automatically mean higher speeds, when it is announced that your exchange had been upgraded to 21CN then that also means ADSL2+ DSLAMs for your exchange. Or at least that is my understanding after following what Adrian for AAISP has been saying for the last year or so and he normally knows more about what BT are doing with ADSL than they do...

I've still got another year to wait for my exchange to switch.
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#321748 - 27/04/2009 06:23 Re: Thompsom firmware ? [Re: andy]
Cris
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Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Yea, like I said it doesn't really delivery anything really exciting in itself, the best you get is a new DSLAM but there is nothing new there as lots of the other operators already have them sat there waiting to go.

Before I left Openreach I was privy to some of the internal discussions within the group about the impact of 21CN. I think there is something to get excited about if you are an SP but as an end user it really isn't that exciting, at best it promises ADSL 2+ (there were discussions about VDSL which would be something different!) and less congestion in the back haul section.

Cheers

Cris.

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#321749 - 27/04/2009 06:27 Re: Thompsom firmware ? [Re: andy]
Roger
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Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Originally Posted By: andy
I think by "after BT's 21CN upgrade" Roger probably meant that his exchange had been switched to 21CN. He lives fairly centrally in London, so it seems likely.


Yep. I had confirmation from AAISP that my exchange has been switched to 21CN.
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#321750 - 27/04/2009 06:32 Re: Thompsom firmware ? [Re: Cris]
Roger
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Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Originally Posted By: Cris
Also how do you know you are on an ADSL2+ DSLAM ???


As far as I can tell, confirmed by AAISP, and enabled on their web management console.

Quote:
For the best results get yourself on of those new fangled front plate filters BT are selling for £10, they cut the ringing circuit out which should give you a boost in speed if you have lots of extensions around your house.


We don't. Well, we've got various phone wires running around the house, but I don't know where some of them go. As far as what's actually in use, we have a socket by the front door with the ADSL modem and a DECT base unit (two handsets) plugged into it (obviously with a microfilter). Still worth getting one?

I'd rip out the rest of the cabling if I could work out what it's for. Alternatively, I'd move the modem to the attic (for improved WiFi coverage of the house, and so that Charlie can't play with it). The wiring appears to be the same gauge as the alarm system, unfortunately, so I'd have to trace it properly.
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#321751 - 27/04/2009 06:46 Re: Thompsom firmware ? [Re: mlord]
Roger
carpal tunnel

Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Originally Posted By: mlord
Look at the line up/down attenuation and noise margin figures.


For reference, while I go digging for those online references:

Code:
Output Power (dBm) up/down = 12.5 / 19.5
Attenuation (dB) up/down   = 16.5 / 34.0
Noise Margin (dB) up/down  = 7.0 / 7.0

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#321752 - 27/04/2009 07:36 Re: Thompsom firmware ? [Re: Roger]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Originally Posted By: Roger
Still worth getting one?


If you have a BT Master NTE5 then you should be able to undo the 2 screws on the front and plug your router direct into the test socket, if you see an increase in speed then it will be worth getting the new face plate filter. Even wiring that is not being used can have a massive impact on broadband performance, esp if it's run in alarm cable!

Cheers

Cris.

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#321753 - 27/04/2009 07:45 Re: Thompsom firmware ? [Re: Cris]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
There are 2 thing out there at the moment, the BT I-Plate and the old faithful NTE 2000, both will help any ADSL line which has extension wiring beyond the NTE, if there is no extension wiring beyond the NTE then a good quality filter is just as good. It is also worth noting that the NTE 2000 was always an engineered fitted product and was never for general sale, it's my personal preference but does limit the use of the router at the NTE location.

You can also boost the speed without spending any money at all and disconnect the ringing circuit, labelled as 3 on the face plate, most plugin filters don't need that to be connected to ring anyway. If you have an I-Plate or NTE-2000 then there is no advantage in most cases of doing this.

Edit - In over 50% of cases I would say that broadband faults are within the home, and this is after the SP has done all the testing etc...

Cheers

Cris.


Edited by Cris (27/04/2009 07:47)

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#321754 - 27/04/2009 07:57 Re: Thompsom firmware ? [Re: Cris]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
Originally Posted By: Cris
Yea, like I said it doesn't really delivery anything really exciting in itself, the best you get is a new DSLAM but there is nothing new there as lots of the other operators already have them sat there waiting to go.

Before I left Openreach I was privy to some of the internal discussions within the group about the impact of 21CN. I think there is something to get excited about if you are an SP but as an end user it really isn't that exciting, at best it promises ADSL 2+ (there were discussions about VDSL which would be something different!) and less congestion in the back haul section.

If you are stuck on an non-unbundled exchange then getting 21CN and a new BT DSLAM is potentially exciting, as it gives the possibility of 8MB+ which those of us stuck on such exchanges haven't had access to before.
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#321755 - 27/04/2009 08:01 Re: Thompsom firmware ? [Re: Cris]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
Originally Posted By: Cris

Edit - In over 50% of cases I would say that broadband faults are within the home, and this is after the SP has done all the testing etc...

I can believe that. I was absolutely convinced that my Dad's ADSL problem couldn't be his wiring, as he got a sync but no PPP link. When I got there and moved his router to the master socket however it became clear that it was indeed caused by a dodgy extension with a failed microfilter.

I felt slightly embarrased after hassling plusnet repeatedly telling them it couldn't be a wiring problem blush
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#321756 - 27/04/2009 10:23 Re: Thompsom firmware ? [Re: andy]
frog51
pooh-bah

Registered: 09/08/2000
Posts: 2091
Loc: Edinburgh, Scotland
Originally Posted By: andy

If you are stuck on an non-unbundled exchange then getting 21CN and a new BT DSLAM is potentially exciting, as it gives the possibility of 8MB+ which those of us stuck on such exchanges haven't had access to before.


Hmmm - this is what BT told me so I'm paying for an 8Mb line. I have the whizzy BT plate gubbins and the best connection I have ever had was 1Mb and typically I get 380k. And no amount of conversation, troubleshooting or anything has either improved my line speed or reduced my costs.

Unfortunately I have no alternative options where I live.

Oh yeah - the point of this was to say that I'm jealous of you all frown
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#321757 - 27/04/2009 10:39 Re: Thompsom firmware ? [Re: frog51]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
That is the problem with DSL, if you are stuck on a long line no amount to tweaking or profile changing will ever get you the max the product can deliver on a shorter line.

When I used to visit customer's premises it really pissed me off that I couldn't get 8Mbps so I now have 2 DSL lines linked together using the Multi-WAN function of clarkconnect and I get just over 1Mb a second transfer speeds, or somewhere around 10Mbps I think. I must admit that was a much better solution when I didn't have to pay for the 2nd broadband line smile

Having said that, there are some real good deals out there on broadband at the moment. I am using o2 and Sky at the moment and am paying about £7 less per month for them both than I was paying for one line with Zen. I have to admit they are both very good, I even get a fixed IP with o2 (£5 extra per month). And now I have my IP ranges sorted out myself I find the Multi-WAN really works well.

Cheers

Cris.

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#321761 - 27/04/2009 15:52 Re: Thompsom firmware ? [Re: Roger]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Originally Posted By: Roger
For reference, while I go digging for those online references:

Code:
Output Power (dBm) up/down = 12.5 / 19.5
Attenuation (dB) up/down   = 16.5 / 34.0
Noise Margin (dB) up/down  = 7.0 / 7.0


7dB is a marginal noise margin. That number should be a lot larger given the low attenuation figures. Here's what our ISP's parent says about this stuff:
Originally Posted By: teksavvy.com

SN Margin (AKA Signal to Noise Margin or Signal to Noise Ratio) Relative strength of the DSL signal to Noise ratio: 6dB is the lowest dB manufactures specify for modem to be able to synch. In some instances interleaving can help raise the noise margin to an acceptable level. The higher the number the better for this measurement.
6dB or below is bad and will experience no synch or intermittent synch problems
7dB-10dB is fair but does not leave much room for variances in conditions
11dB-20dB is good with no synch problems
20dB-28dB is excellent
29dB or above is outstanding

Line Attenuation
Measure of how much the signal has degraded between the DSLAM and the modem: maximum signal loss recommendation is usually about 60dB. The lower the dB the better for this measurement.
20dB and below is outstanding
20dB-30dB is excellent
30dB-40dB is very good
40dB-50dB is good
50dB-60dB is poor and may experience connectivity issues
60dB or above is bad and will experience connectivity issues


Edited by mlord (27/04/2009 15:54)

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#321762 - 27/04/2009 16:01 Re: Thompsom firmware ? [Re: mlord]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Originally Posted By: mlord
7dB is a marginal noise margin. That number should be a lot larger given the low attenuation figures.

In other words, that line looks *really* noisy to me. So your next step might be to disconnect all inside wiring, and have the modem directly on the telephone wire entry point (whatever it's called over there), and measure again.

That will tell you if the problem is inside (you fix it), or outside (telco fixes it).

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#321764 - 27/04/2009 16:40 Re: Thompsom firmware ? [Re: mlord]
tman
carpal tunnel

Registered: 24/12/2001
Posts: 5528
You should be able to get the modem to tell you what the maximum attainable rate is for your line, what the current rate is and what mode it is operating in.

You had to use a service mode password for the old Speedtouch I had. I'm not sure what you'd do for your newer one.

I made a Python script to extract the data from my modem to put it into MRTG. I can see the noise margin going up during daylight hours and then down again when it starts to get dark.

Code:
Mode             ADSL2

                 Down      Up
Current Rate     644608Bps 120448Bps
Max Rate         662528Bps 120320Bps
Capacity         97%       100%
Noise Margin     8dB       6dB
Line Attenuation 48dB      28dB
Power            0dB       12dB


On ADSL1 I was at ~3Mbps but its gone up to ~5Mbps by switching to ADSL2.

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#321768 - 27/04/2009 17:42 Re: Thompsom firmware ? [Re: tman]
andym
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Registered: 17/01/2002
Posts: 3996
Loc: Manchester UK
I've been having a PM conversation with Cris about my ADSL connection. Since the Beeb had launched their HD content on iPlayer is was a little miffed that I couldn't watch it.

Originally my modem was connected in the study on the end of the extension. It's connection stats looked like this:

Uptime: 0 days, 4:01:05
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 640 / 1,792
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 2.00
Output Power (Up/Down) [dBm]: 12.0 / 17.5
Line Attenuation (Up/Down) [dB]: 29.0 / 47.0
SN Margin (Up/Down) [dB]: 13.0 / 11.5
Vendor ID (Local/Remote): TMMB / GSPN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 459 / 0
FEC Errors (Up/Down): 0 / 1,220,440
CRC Errors (Up/Down): 0 / 22,860
HEC Errors (Up/Down): 0 / 19,335

Following Cris' advice I moved the modem downstairs, put it on a 3 meter extension and disconnected the circuit upstairs. Now the stats look like this:

Uptime: 1 day, 1:21:04
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 640 / 4.640
Data Transferred (Sent/Received) [kB/kB]: 0,00 / 0,00
Output Power (Up/Down) [dBm]: 11,5 / 19,5
Line Attenuation (Up/Down) [dB]: 27,0 / 46,0
SN Margin (Up/Down) [dB]: 14,0 / 11,5
Vendor ID (Local/Remote): TMMB / GSPN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 95 / 21.192
CRC Errors (Up/Down): 95 / 33
HEC Errors (Up/Down): 45 / 28

As you can see from the figures, not much is changing, other than a 'huge' jump in line speed (IMHO). You should definitely check your extension wiring Roger.
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#321769 - 27/04/2009 18:12 Re: Thompsom firmware ? [Re: mlord]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
My line is rarely above 6dB SNR:



(the flat line it because it took me a while to remember I needed to knock up a new expect/sed/grep script for my new router)

Despite that I manage a 8mb sync most of the time and don't get any noticeable line drops.
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#321774 - 27/04/2009 19:24 Re: Thompsom firmware ? [Re: mlord]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Originally Posted By: mlord

In other words, that line looks *really* noisy to me. So your next step might be to disconnect all inside wiring, and have the modem directly on the telephone wire entry point (whatever it's called over there), and measure again.


Here in the UK, on BT Wholesale DSLAM's on the upto 8Mbps product a low SnR figure is actually a good thing, I must admit I don't fully understand the reasons for this but the theory is that if a line is good quality, ie stable then the noise margin can be set low to allow more room on the frequencies for data and less room for errors. It's the exact opposite to what you'd think but it does seem to work pretty well.

On the old upto 2Mbps BT product it was the other way around, and was much easier to fault if you did have a line fault to chase. Them were the days smile

As AndyM's results show it's well worth looking at your wiring if you have stability problems. The wiring beyond the master socket causes an imbalance in the circuit which can cause all sorts of issues. So cutting it out or isolating it with one of the filters I linked to can only be a good thing.

Now, if I hook my Speedtouch up direct to the cable coming out of the ground at the front of my house with a couple of croc clips etc... I can get 7Mbps sync, but I don't think that set up would last too long around here smile

Cheers

Cris.

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#321776 - 27/04/2009 19:28 Re: Thompsom firmware ? [Re: andym]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Originally Posted By: andym

As you can see from the figures, not much is changing, other than a 'huge' jump in line speed (IMHO).


I would leave that set up alone now Andy, I bet in a few days you will see the SnR figure changing and your downstream increase a little more.

Also interesting to see your SP is using the premium broadband offering with the slightly higher upstream, usually only business lines get that, and then at a premium.

Cheers

Cris.

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#321785 - 27/04/2009 20:35 Re: Thompsom firmware ? [Re: Cris]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Originally Posted By: Cris
Here in the UK, on BT Wholesale DSLAM's on the upto 8Mbps product a low SnR figure is actually a good thing

Absolutely, to a point that is. It's a sign of a properly optimized connection, so long as the SNR target isn't so low that the line suffers from frequent loss of sync.

But with the 7dB SNR above, the indication is that the line is already close to maxed out for speed. Which is rather curious, given the not-very-high attenuation figures. So there must be some extraneous noise on the line somewhere causing this.

Or so I think. smile

Cheers

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#321787 - 27/04/2009 20:45 Re: Thompsom firmware ? [Re: mlord]
tman
carpal tunnel

Registered: 24/12/2001
Posts: 5528
Originally Posted By: mlord
But with the 7dB SNR above, the indication is that the line is already close to maxed out for speed. Which is rather curious, given the not-very-high attenuation figures. So there must be some extraneous noise on the line somewhere causing this.

You need to get your modem to report what channels are actually available. It may be that there aren't many channels which are usable but the ones that are okay do have a good SNR.

Somebody I know has a lower attenuation and a higher noise margin than me but overall they get a lower speed because of this.

Mine:
Code:
  0.00   0.00   8.15   8.67   8.81   8.17   8.05   7.91 %  32~ 39
  7.66   7.41   7.31   7.31   7.66   6.92   7.79   7.91 %  40~ 47
  7.91   7.80   7.56   8.17   8.17   7.31   7.80   8.41 %  48~ 55
  7.80   7.91   7.31   7.56   7.91   7.91   8.17   8.67 %  56~ 63
  8.17   8.41   7.91   7.91   8.17   8.17   7.91   8.31 %  64~ 71
  7.66   7.91   7.66   7.91   7.80   8.67   7.91   8.31 %  72~ 79
  8.31   8.31   7.56   0.00   8.31   8.05   7.80   7.80 %  80~ 87
  7.80   7.80   8.05   8.05   8.05   8.41   7.91   7.66 %  88~ 95
  7.91   7.80   8.17   7.66   7.91   7.91   7.91   8.41 %  96~103
  7.31   8.17   8.17   8.17   7.80   8.31   8.05   7.66 % 104~111
  7.66   8.31   7.91   7.55   8.05   7.79   8.05   7.66 % 112~119
  7.91   7.55   7.91   7.91   8.05   7.55   7.41   7.31 % 120~127
  7.05   7.65   7.55   7.55   7.91   0.00   8.05   7.79 % 128~135
  8.05   8.05   9.30   8.41   9.80   8.31   7.41   7.91 % 136~143
  8.91   7.91   0.00   0.00   7.79   8.31   9.16   8.67 % 144~151
  0.00   8.31   9.16   7.79   6.91   6.65   7.91   8.05 % 152~159
  8.40   0.00   7.55   8.31   8.54   0.00   8.17   0.00 % 160~167
  0.00   6.65   8.31   8.91   7.55   0.00   6.40   0.00 % 168~175
  7.31   0.00   6.03   7.05   7.31   6.40   6.14   8.31 % 176~183
  0.00   8.17   5.15   9.92   0.00  10.07   9.66   8.54 % 184~191
  0.00   8.41   0.00   7.91   7.66   8.05   8.17   0.00 % 192~199
  0.00   0.00   0.00   5.39   0.00   0.00   4.54   0.00 % 200~207
  0.00   0.00   0.00   0.00   0.00   0.00   0.00   0.00 % 208~215
  0.00   0.00   0.00   0.00   0.00   0.00   0.00   0.00 % 216~223
  0.00   0.00   0.00   0.00   0.00   0.00   0.00   0.00 % 224~231
  0.00   0.00   0.00   0.00   0.00   0.00   0.00   7.88 % 232~239
  0.00   0.00   0.00   0.00   0.00   0.00   0.00   0.00 % 240~247
  0.00   0.00   0.00   0.00   0.00   0.00   0.00   0.00 % 248~255


Theirs:
Code:
 0.00   0.00   0.00  12.26  12.42  12.03  12.69  11.92 %  32~ 39
 12.04  12.04  12.17  12.17  12.28  12.04  11.78  12.04 %  40~ 47
 12.04  12.04  11.16  12.28  11.92  12.04  12.04  11.92 %  48~ 55
 12.04  11.16  11.78  11.78  12.04  12.04  11.67  11.43 %  56~ 63
  8.42  11.43  11.78  12.04  11.67  12.04  12.04   0.00 %  64~ 71
 12.04  11.78  12.17  11.78  12.04  12.04  11.29  11.78 %  72~ 79
 12.04  12.04  11.92  12.17  12.28  11.53  12.69  11.92 %  80~ 87
 11.53  12.42  12.17  11.92  11.67  12.17  11.67  11.92 %  88~ 95
 11.92  11.92  11.67  11.67  11.92  12.42  11.29  12.42 %  96~103
 12.04  11.67  11.92  10.93  12.04  11.78  11.78  12.04 % 104~111
 12.04  12.04  11.16  11.43  11.53  11.67  12.28  12.04 % 112~119
 10.93  12.04  12.04  11.78  11.67  11.67  12.04  11.78 % 120~127
 12.42   0.00  12.03  12.17  12.04   0.00  12.04  11.29 % 128~135
 11.78  11.78  11.78  11.78  12.55  12.28  11.29  11.78 % 136~143
  0.00  12.42   0.00   0.00   0.00  12.69   0.00  12.17 % 144~151
  0.00  11.53   0.00   0.00   0.00   0.00  11.29  11.43 % 152~159
  0.00   0.00   0.00   0.00   0.00   0.00   0.00   0.00 % 160~167
 12.28   0.00  12.03   0.00  12.17   0.00  11.53   0.00 % 168~175
 11.78   0.00   0.00  12.03  12.28  10.93  12.03   0.00 % 176~183
  0.00  12.28   0.00   0.00   0.00   0.00   0.00  10.93 % 184~191
  0.00  11.16   0.00   0.00   0.00   0.00   0.00   0.00 % 192~199
  0.00   0.00   0.00   0.00   0.00   0.00   0.00   0.00 % 200~207
  0.00   0.00   0.00   0.00   0.00   0.00   0.00   0.00 % 208~215
  0.00   0.00   0.00   0.00   0.00   0.00   0.00   0.00 % 216~223
  0.00   0.00   0.00   0.00   0.00   0.00   0.00   0.00 % 224~231
  0.00   0.00   0.00   0.00   0.00   0.00   0.00   0.00 % 232~239
  0.00   0.00   0.00   0.00   0.00   0.00   0.00   0.00 % 240~247
  0.00   0.00   0.00   0.00   0.00   0.00   0.00   0.00 % 248~255


The 32-143 range and 208-255 range is roughly the same for the both of us. Where it differs significantly is the 144-207 range above. I've got a lower signal quality but more channels are available.

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#321794 - 28/04/2009 03:37 Re: Thompsom firmware ? [Re: mlord]
Roger
carpal tunnel

Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Originally Posted By: mlord
So there must be some extraneous noise on the line somewhere causing this.


Well, when I get a chance, I'll try to rule out internal noise by disconnecting everything else inside the house.

_________________________
-- roger

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#321807 - 28/04/2009 20:12 Re: Thompsom firmware ? [Re: andy]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
Originally Posted By: andy
My line is rarely above 6dB SNR:



I note with interest however that my Thomson (data after the flat line) isn't showing the regular night time drops to 3dB that my Netgear did. I'm wondering of this is due to it measuring things differently or whether it is doing something to improve the SNR ?
_________________________
Remind me to change my signature to something more interesting someday

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#321808 - 28/04/2009 20:19 Re: Thompsom firmware ? [Re: andy]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
That's why we like SpeedTouch units -- they cope better with tight SNR conditions. Dunno what they do differently, but they do it very well. smile

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#321816 - 29/04/2009 06:14 Re: Thompsom firmware ? [Re: mlord]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Like Mark says they just seem better. What is extra special about them is that they have this effect whatever the DSLAM manufacturer is, for a long time we observed that a manufacturers own chipset out performed any other when paired with a matching DSLAM chipset, but the SpeedTouch's seem to work with everything pretty good.

The SnR figure is generated during the negotiations between the modem and router, you see wildly different figures of both line loss and SnR just by swapping modems, so it seems to be heavily dependant on the combination used. What I can tell you for fact is that the speedtouch figures almost always matched the line loss figures generated by my independent tester which could measure loss over a range of frequencies independent of the DSLAM. This is one reason why I have such faith in these modems. I still think the 546 is the best of the bunch smile

The really strange thing is that lots of Cisco routers also have the same chipset (old Alcatel?) as the Speedtouch, but they perform terribly on even marginal lines. So I think there is a lot done in the firmware version they are running.

Cheers

Cris.

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#321817 - 29/04/2009 06:43 Re: Thompsom firmware ? [Re: Cris]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
Originally Posted By: Cris

The really strange thing is that lots of Cisco routers also have the same chipset (old Alcatel?) as the Speedtouch, but they perform terribly on even marginal lines. So I think there is a lot done in the firmware version they are running.

Most of the current Speedtouch devices appear to use Broadcom chipsets. I note that my DSLAM is an Alcatel one.
_________________________
Remind me to change my signature to something more interesting someday

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#321820 - 29/04/2009 10:10 Re: Thompsom firmware ? [Re: Cris]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Originally Posted By: Cris
I still think the 546 is the best of the bunch smile

While I'm still rather fond of our 546 from years ago, it is now resting in its orginal shipping box, waiting for me to put it up for resale.

The brand new 516v6 we installed a month ago just blows it away, with a very consistent +5dB SNR over the old unit. Unbelievable.

Cheers

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#321822 - 29/04/2009 12:30 Re: Thompsom firmware ? [Re: mlord]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Originally Posted By: mlord

The brand new 516v6 we installed a month ago just blows it away, with a very consistent +5dB SNR over the old unit. Unbelievable.


Hmm good tip, I'll pick one of those up smile

Cheers

Cris.

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#321830 - 29/04/2009 16:41 Re: Thompsom firmware ? [Re: Cris]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Note that I've got firmware 7.4.3.2 installed on the 516v6. Before the firmware update, it behaved much the same as the old 546.

The 516v6 units can be picked up here for as little as CDN$50 or so. Dunno about over there, but prices here vary widely from shop to shop.

Cheers


Edited by mlord (29/04/2009 16:43)

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#326797 - 19/10/2009 01:00 Re: Thompsom firmware ? [Re: DWallach]
DWallach
carpal tunnel

Registered: 30/04/2000
Posts: 3810
Dragging up an old thread again... Remember my Netgear DGN2000? The box I loved because it consolidated a decent 802.11b/g/n base station, four port router, firewall, and DSL modem in a single box?

The first one lasted roughly six months, then the hard ports died. They RMA'ed it and sent me a brand new one. Now, again roughly six months later, the same damn problem has happened again. Two of the hard ports are dead, but the wireless is still working.

My experience with Netgear tech support wasn't nearly as good as it was six months ago. Since I'm now out of my original one year warranty, they're vaguely unwilling to help me. (I suggested that they replace my DGN2000 with the newer DGND3300 in the hopes that it doesn't share the thermal engineering defects of the DGN2000.) The tech said I had to speak with "customer support" so I called that next and got voicemail for the RMA department ("the voicemail box is full").

I'll try again tomorrow, but I'm dubious about whether Netgear is going to own up to their shoddy design and offer an out-of-warranty replacement.

As such, it's time to hit up the gallery for advice. I'd very much like to continue with an all-in-one-box solution. I could spend another $140 on the Netgear DGND3300 (basically adding simultaneous dual-band), which also apparently runs Linux and is quite tweakable on the inside (Bruce Perens has a nice review on Amazon). Still, I've got more than a bit of hesitation to buy yet another Netgear product.

Any suggestions on alternatives, perhaps not from the big-name vendors? I'd happily spend more on a box that was better engineered.

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#326802 - 19/10/2009 06:11 Re: Thompsom firmware ? [Re: DWallach]
Roger
carpal tunnel

Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Originally Posted By: DWallach
Dragging up an old thread again...


Heh. I was about to drag this thread up again, myself. I've given up on my Thomson -- my PS3 could never connect to the PlayStation Network. It could connect to the Internet just fine, just not to PSN. The Thomson kept dropping the WAN connection as well.

So, I've gone back to the Zyxel P-660HW-T1 that was giving me setup grief previously. Turns out that my problems with setting up port forwarding were because the port forward (bizarrely) doesn't automatically open a hole in the firewall. The PS3/PSN connection seems rock-solid now, though.

Where I'm having problems is that I can't get the WiFi working properly -- it doesn't want to play nice when it's not also doing DHCP server service, so I'm considering using a separate access point, although I'm going to poke around with the configuration a bit more.

But, back to Dan's point: I was looking around for a potential replacement and saw negative stories about Netgear's customer support, and Linksys reliability, etc. I figure that it's a self-selection thing: happy people don't bother writing reviews, but I wasn't willing to drop £80 on a new router and then discover that it didn't work (for my defined value of "work").

In short: sorry, I have no idea. If I had a couple of grand, I'd get something from Cisco. I'd even consider separate DSL modem, router and access point.
_________________________
-- roger

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#326803 - 19/10/2009 06:21 Re: Thompsom firmware ? [Re: Roger]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5916
Loc: Wivenhoe, Essex, UK
I feel your pain, as I've moaned about elsewhere on here I've had an awful experience with sub £200 routers recently. I'm still not very happy with the Draytek I ended up with.

I'd go with a separate WAP/modem/router (with the router being something Linux/BSD based), but even that is problematic. I tried a few affordable WAPs out and they all failed to cope in some way with dealing with my set of wifi clients:

2 x iPhone 3G
1 x Mac mini
2 x PC laptop
1 x Squeezebox Receiver
2 x Squeezebox Boom
1 x Squeezebox Controller

Some of them just failed to deal with that mixture of clients completely (randomly dropping them off the network), some failed to pass DHCP messages, some would lock up randomly. The Draytek is at least coping with the wifi side of things, now that I've handed the DHCP duties to the Linux server (the Draytek couldn't cope with being a DHCP server for some reason).
_________________________
Remind me to change my signature to something more interesting someday

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#326809 - 19/10/2009 11:53 Re: Thompsom firmware ? [Re: andy]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
I've been totally happy with my Buffalo WHR-HP-G54 running Tomato. The only problem with it is that it doesn't support 802.11n, and nor do any Tomato-supported routers. I'm thinking about picking up a separate 802.11n access point.
_________________________
Bitt Faulk

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#326816 - 19/10/2009 15:14 Re: Thompsom firmware ? [Re: wfaulk]
matthew_k
pooh-bah

Registered: 12/02/2002
Posts: 2298
Loc: Berkeley, California
Quote:
I'm thinking about picking up a separate 802.11n access point.

That's what I did, it works well except the cheap TrendNet crashes after a few GB of time machine backups, even though it's not routing anything. It's probably overheating and needs to be moved somewhere with better circulation, but it doesn't seem like that should be the issue.

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#326827 - 19/10/2009 22:38 Re: Thompsom firmware ? [Re: matthew_k]
hybrid8
carpal tunnel

Registered: 12/11/2001
Posts: 7738
Loc: Toronto, CANADA
My dual-band Time Capsule (Airport Extreme) is handling my wireless clients without an issue.

1 MacBook Pro n 5GHz
1 PowerBook g
1 Mac mini g
1 iPod Touch g
1 Wii g
2 Squeezebox 3 (Classic) g

Before my wife took over using my PowerBook, it was also supporting her Windows POS Acer Notebook (802.11g).

I'm currently using my WRT54G with Tomato as a router in front of the Time Capsule and behind a cable modem. I'd be using the Time Capsule to route instead if it weren't for Tomato's excellent bandwidth monitor and to a lesser extent, its QoS (though I didn't have a problem with TC in this regard).
_________________________
Bruno
Twisted Melon : Fine Mac OS Software

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#326832 - 20/10/2009 00:34 Re: Thompsom firmware ? [Re: hybrid8]
gbeer
carpal tunnel

Registered: 17/12/2000
Posts: 2665
Loc: Manteca, California
I've been using the DIR-655 for about 3 weeks now. It was a bit wonky until I turned off QOS, WISH, Advanced DNS, and SecureSpot. That was 10 days ago and it's been solid since.

Maybe some of those things have value but I wasn't able to see it.

Currently wired; colorHP, bw laser, Wind Nettop Ubuntu,S3 tivo, Directv HR23 DVR, 1 PC,

Wireless; 2 pc laptops, 1 MBP, iPod Touch, iPhone, and occasionally the odd Empeg.

_________________________
Glenn

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#326843 - 20/10/2009 09:01 Re: Thompsom firmware ? [Re: hybrid8]
Roger
carpal tunnel

Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Originally Posted By: hybrid8
I'm currently using my WRT54G with Tomato as a router in front of the Time Capsule and behind a cable modem.


I've just ordered a WRT54GL, onto which I'll install Tomato. I'll then put my old, non-sucky Zyxel DSL modem into bridge mode and run everything that way.

At the moment, my home internet is down, and I've got a bruised foot from where I kicked the crap out of the Zyxel 660, so I'm hoping it turns up next-day.
_________________________
-- roger

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#326952 - 22/10/2009 02:37 Re: Thompsom firmware ? [Re: Roger]
DWallach
carpal tunnel

Registered: 30/04/2000
Posts: 3810
It appears that the polite but sternly worded email I sent to [email protected] actually did the trick. They're now sending me a DGND3300, gratis, and I'll be sending back the old DGN2000.

If it burns out in another six months, I'll deal with it then. Hopefully by then other vendors will have all-in-one boxes that compete with Netgear's offering.

Oh, and my grumbling on Twitter now has me followed by the "Netgear" user. I'm not sure whether I like this or not.

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#326958 - 22/10/2009 10:57 Re: Thompsom firmware ? [Re: DWallach]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
I always, *always*, mount these gadgets on the wall, vertically. For better airflow. Usually sideways, on the wall.

Perhaps that's why they never die here at the rates they seem to for other people?

Cheers

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#326959 - 22/10/2009 11:16 Re: Thompsom firmware ? [Re: Roger]
Roger
carpal tunnel

Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Originally Posted By: Roger
I'll then put my old, non-sucky Zyxel DSL modem into bridge mode and run everything that way.


Turns out that it doesn't actually do bridged mode. It might not even do half-bridge mode. Either way, the WRT54GL is working fine as a WAP54GL with the stock firmware, so I'll leave it like that for the time-being. Draytek do an ADSL Ethernet Modem (a PPPoA/PPPoE bridge). I might grab one next month.
_________________________
-- roger

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#326973 - 22/10/2009 15:53 Re: Thompsom firmware ? [Re: mlord]
DWallach
carpal tunnel

Registered: 30/04/2000
Posts: 3810
Originally Posted By: mlord
I always, *always*, mount these gadgets on the wall, vertically. For better airflow. Usually sideways, on the wall.

Perhaps that's why they never die here at the rates they seem to for other people?


Good idea, can't hurt. I'll try that when the next box arrives. I had the previous boxes on a shelf in a closet, by themselves with lots of air around them, ambient temperature probably 78-80F. In theory, that should do the job. My temptation with the new box is to open the case and drill lots of holes, but with all these "metamaterial" antennas (antennae?) inside the case these days, that's probably a bad idea.

If and when the new box fails, I'll pursue one of these Draytek modems and I'll move up one notch in the hardware quality / price point game and look at boxes like the Netgear ProSafe SRXN3205 (no DSL modem, but a lifetime warranty, costs $200 after rebate) or the Cisco WRVS4400N ($189, but only a 3 year warranty). One would hope these boxes are engineered slightly better than the cost-reduced cheapo routers.

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#326988 - 22/10/2009 21:42 Re: Thompsom firmware ? [Re: DWallach]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
For passive cooling, one should aim for a chimney effect, which generally means orienting the device vertically, with air holes top and bottom (only!).

As the hot air rises, it draws in more cooler air at the bottom, and accelerates the cooling effect. Too many holes in the wrong places defeats the chimney.

Cheers

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#327006 - 23/10/2009 13:20 Re: Thompsom firmware ? [Re: mlord]
DWallach
carpal tunnel

Registered: 30/04/2000
Posts: 3810
Hmm... good point. Interestingly, the newer DGND3300 comes with feet that let you orient it vertically, while the older DGN2000 lacked those feet. Maybe they realized that cooling was important.

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#327017 - 23/10/2009 19:10 Re: Wireless ADSL router recommendations? [Re: Roger]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Speaking of DSL poblems..

Our line went down last night, and still hasn't come back up.

Not a modem problem, though, but rather something physically wrong somewhere in the outside cables.

So, as of an hour ago, I've set up my pair of el-cheapo wireless routers in WDS mode, to relay ethernet across the street to a neighbour's DSL modem.

My server then establishes its own independent PPPoE connection, static IP and all, through the same modem the neighbour is using (with his own, different, login credentials).

Luckily, the Thompson modem supports multiple simultaneous PPPoE connections.

I think it's kinda cool, actually. wink


Cheers

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#327018 - 23/10/2009 19:21 Re: Wireless ADSL router recommendations? [Re: mlord]
tman
carpal tunnel

Registered: 24/12/2001
Posts: 5528
My DSL went down awhile ago and they needed to do a "lift and shift" at the exchange. The DSLAM port/card I was connected to originally was faulty so they moved me to another port and its been fine ever since.

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#327021 - 23/10/2009 20:47 Re: Wireless ADSL router recommendations? [Re: tman]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Originally Posted By: tman
"lift and shift"


Ahh that takes me back, a classic BT diagnostic solution, can't figure out what is wrong? Just make the old port faulty and give 'em a new one.

Glad I left all that crap behind? No!

smile

Cheers

Cris.

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#327022 - 23/10/2009 20:56 Re: Wireless ADSL router recommendations? [Re: Cris]
tman
carpal tunnel

Registered: 24/12/2001
Posts: 5528
Originally Posted By: Cris
Ahh that takes me back, a classic BT diagnostic solution, can't figure out what is wrong? Just make the old port faulty and give 'em a new one.

The ADSL connection mysteriously died at exactly 9am. They did the diagnostics and scheduled a lift & shift which took forever for them to actually action. On the day of the lift & shift the ADSL connection mysteriously started working again at 9am and they closed the trouble ticket with the code that says it was a customer fault and nothing to do with BT.

I got the feeling that somebody did something at the exchange which broke it and they fixed it again when they turned up do to the lift & shift.

The marking everything as a customer fault is apparently quite normal for BT even if they did actually repair something their end.

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#327034 - 24/10/2009 19:30 Re: Wireless ADSL router recommendations? [Re: mlord]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Originally Posted By: mlord
Speaking of DSL poblems..

Our line went down last night, and still hasn't come back up.

With no prospect of even being able to report the line issue until business hours on Monday, and then another 2-3 days to dispatch a tech.. I got out the ladder today.

Pruned away a neighbour's evergreen from hanging on the telephone line, and then had a closer look at what was revealed underneath at the pole.

The main bundle, consisting of perhaps 30 pairs, was without the external rubber sheathing for the last 50cm or so before it entered the protective splice enclosure (or whatever one calls that plastic cylinder thing).

It still had the inner metal sheath on it, though, nicely oriented with the open channel facing the sky. A really great water funnel, that! wink

Given that we have, in the past, observed a direct corelation between rain intensity and line quality, I figured that this wasn't a good situation for the bundle. Yes, it has been raining here for the past couple of days, including today.

So I twisted the metal sheath around such that the open channel mostly faced down, for drainage, and then added a similar open covering of really wide electrical tape, fastened firmly in a couple of spots.

There was also a hole visible in the metal conduit that led from the splice enclosure to the local (pole) distribution box, so I taped that up as well.

Back in the house again, reset the modem, again, and..

Full connectivity, full speed, full noise margin.

Maybe I can find work as a telephone techie if/when this Linux gig ever runs out. wink

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#327035 - 24/10/2009 20:50 Re: Wireless ADSL router recommendations? [Re: tman]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Originally Posted By: tman
The marking everything as a customer fault is apparently quite normal for BT even if they did actually repair something their end.


It's just what they close the job down as if they didn't have a clue what they did or didn't do to clear the fault. The clear codes for jobs are limited and specific so customer apps gets used a lot as it can be just about anything.

I would suspect other people on the same card as you reported similar problems and yours came back on when they changed the card out or something. Common faults like that often don't get linked.

There is also a lot of BS that comes from the SP side, even if that is BT themselves they only interface with the same part of BT everyone else done.

Cheers

Cris.

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#327043 - 25/10/2009 04:39 Re: Wireless ADSL router recommendations? [Re: mlord]
canuckInOR
carpal tunnel

Registered: 13/02/2002
Posts: 3212
Loc: Portland, OR
Originally Posted By: mlord
Maybe I can find work as a telephone techie if/when this Linux gig ever runs out. wink

Heh. Nice detective work!

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#327056 - 26/10/2009 02:46 Re: Wireless ADSL router recommendations? [Re: canuckInOR]
DWallach
carpal tunnel

Registered: 30/04/2000
Posts: 3810
Meanwhile, back to the ADSL routers... anybody ever heard of these guys?

http://www.billion.com/product/3g/bipac7402nx-wireless-11n-3G-ADSL2-vpn-firewall-router.html

Gigabit, 802.11n, ADSL modem, all in one box. $220, but I can only find one vendor who sells it. Based on one review, it's not as fast at gigabit as other products. Still, it's intriguing to see another vendor playing in the space.


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#327062 - 26/10/2009 12:57 Re: Wireless ADSL router recommendations? [Re: DWallach]
Shonky
pooh-bah

Registered: 12/01/2002
Posts: 2009
Loc: Brisbane, Australia
Yes. I have an ADSL2+ modem that I use in bridge mode (i.e. my Linux firewall does the PPPoE etc).

I'm within about 1km from the exchange and get line syncs around 18000/900kbps which is about as good as can be expected out of the 24000/1024 (ish) that is theoretical.

Has worked flawlessly for the 3 years I've had it. Don't think I've ever touched it since I set it up bridged mode when I got it.

I think mine's a BiPAC 74<something> so doesn't look like they've moved much on model naming.
_________________________
Christian
#40104192 120Gb (no longer in my E36 M3, won't fit the E46 M3)

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#347487 - 17/09/2011 21:26 Re: Wireless ADSL router recommendations? [Re: Shonky]
DWallach
carpal tunnel

Registered: 30/04/2000
Posts: 3810
Dragging up an old thread yet again...

Two years have passed since I burned through two Netgear DGN2000's and got them to send me the better DGND3300. It's worked without complaint... until recently when WiFi has been randomly failing, while the wired links have worked without issue. Rebooting seemed to fix it, but we'll see if that sticks or whether it degenerates further. I also upgraded to the newest firmware. Regardless, I fear the hardware is reaching its end of life.

Two years of 24/7 usage before hardware failure is certainly better than six months, but hardly glorious. Part of me wants to take a crack at upgrading to the newer DGND3700, which replaces the 10/100 switch with a GigE switch, although I don't do anything at home that would particularly benefit from GigE. Also, I fully expect it would fail again after the warranty was expired.

The obvious alternative would be to buy a separate DSL modem and a standard router/firewall/wireless box. I'd like to keep a single-box solution, since it's easier to configure.

Is there something I can get in a "professional" box that might have equivalent functionality to the Netgear, but be engineered to last (with the accompanying higher price and longer warranty)?

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#347491 - 18/09/2011 05:51 Re: Wireless ADSL router recommendations? [Re: DWallach]
Roger
carpal tunnel

Registered: 18/01/2000
Posts: 5683
Loc: London, UK
Originally Posted By: DWallach
Is there something I can get in a "professional" box that might have equivalent functionality to the Netgear, but be engineered to last (with the accompanying higher price and longer warranty)?


Just off the top of my head, but my ISP (Andrews & Arnold) is recommending the Billion 7800N. I've not tried one, but the guys at A&A are usually pretty conscientious.

The reason I've not tried one is that I'll be upgrading to FTTC in the next couple of weeks, which comes with a VDSL modem included, so all I'll need is a PPPoE router, and I expect I can do that with Tomato or OpenWRT.
_________________________
-- roger

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#347494 - 18/09/2011 11:41 Re: Wireless ADSL router recommendations? [Re: Roger]
DWallach
carpal tunnel

Registered: 30/04/2000
Posts: 3810
I looked at that Billion router. It's comparable to the Netgear, except the Neatgear has simultaneous dual-band WiFi while the Billion is only 2.4GHz. That's not a deal-breaker, but it's a distinction.

What's sad is that many vendors designed and built these things with previous-generation WiFi (e.g., this D-Link) but haven't updated them. Maybe this class of product just doesn't sell much.

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#347514 - 19/09/2011 15:42 Re: Wireless ADSL router recommendations? [Re: DWallach]
DWallach
carpal tunnel

Registered: 30/04/2000
Posts: 3810
Further digging. One box that has comparable specs to the Netgear is the Fritzbox 7390. They don't have any U.S. resellers, so I'd have to import one from Europe. One cool feature is built-in support for DECT wireless telephone handsets, which I don't particularly need. It looks like I could get one for somewhere around $300, by the time you factor in exchange rate. (Assuming it would even work here.)

The other option seems to be the Draytek Vigor 2710n or Vigor 2830n. The latter has a GigE switch, but they don't seem to offer anything with that and simultaneous dual-band. Prices are $185 and $300, respectively, but at least I can buy them from U.S. resellers.

Draytek came up the last time this thread came around. Any of you continue to hold them in higher regard?

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#347515 - 19/09/2011 20:34 Re: Wireless ADSL router recommendations? [Re: DWallach]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12341
Loc: Sterling, VA
Originally Posted By: DWallach
One box that has comparable specs to the Netgear is the Fritzbox 7390.

Even for routers, that thing just looks silly. It look's like a child's toy, right down to the packaging and company logo! smile

I know, it's silly to complain about something like that, but I can't help it...
_________________________
Matt

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#347519 - 20/09/2011 04:35 Re: Wireless ADSL router recommendations? [Re: DWallach]
BartDG
carpal tunnel

Registered: 20/05/2001
Posts: 2616
Loc: Bruges, Belgium
Originally Posted By: DWallach

Draytek came up the last time this thread came around. Any of you continue to hold them in higher regard?

I do. I've used those routers before and I like them a lot. They offer options you'll rarely see in consumer routers, like eg. a (couple of) VPN server(s), and they are insanely configurable. It's true they cost a bit more (like double) of what a regular consumer router would cost you, but I think they are worth it. That's just my opinion of course.

Also, their tech support is really good. Every email question I've ever mailed them got answered within the hour. That also counts for something if you ever had the pleasure of dealing with Netgear support eg.

I agree the only they they are lacking right now is dual band, but I can live with that personally. I know it's only a matter of time until they will release such a router. Because that's another thing I've noticed about Draytek: they are never cutting edge with their release as eg. Asus is. It usually takes them a year or even longer to release someting with the latest technology in it (for example: they released their gigabit LAN port router only in 2009, that was years after most other brands did), but on the other hand their releases are always stable products which receive frequent firmware upgrades and good support.
_________________________
Riocar 80gig S/N : 010101580 red
Riocar 80gig (010102106) - backup

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#347534 - 20/09/2011 23:58 Re: Wireless ADSL router recommendations? [Re: Dignan]
gbeer
carpal tunnel

Registered: 17/12/2000
Posts: 2665
Loc: Manteca, California
Originally Posted By: Dignan

Even for routers, that thing just looks silly. It look's like a child's toy, right down to the packaging and company logo!


The fins are what put it over the top. Otherwise the shape isn't so bad.
_________________________
Glenn

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#347536 - 21/09/2011 00:56 Re: Wireless ADSL router recommendations? [Re: gbeer]
Phoenix42
veteran

Registered: 21/03/2002
Posts: 1424
Loc: MA but Irish born
The fins make the packets more aerodynamic, but that only helps if you are in front of the router. If off to one side the packets end up going in an arc. wink

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#348290 - 23/10/2011 00:54 Re: Wireless ADSL router recommendations? [Re: Phoenix42]
DWallach
carpal tunnel

Registered: 30/04/2000
Posts: 3810
So I couldn't get over the fact that the Netgear was half the price of anything else, so today I decommissioned our DGND3300 and installed the newer DGND3700.

Under relatively ideal circumstances, sitting ten feet, and one wall, from the router and copying a large file from my MacBook Air to a desktop MacPro, I observed 52.5 megabits/sec on 2.4GHz and 107 megabits/sec on 5GHz. Moving downstairs, but near the stairs, I observed 28.5 megabits/sec on 2.4GHz and 13.9 megabits/sec on 5GHz. From a slightly different vantage point downstairs, away from the stairwell, the performance collapsed. 5GHz was unreachable and I got only 1.97 megabits/sec at 2.4GHz.

I don't have performance numbers from my earlier DGND3300, but it definitely did better than this. Still, I'm going to keep the new router. Hopefully it will have better heat management than the earlier ones, and I like having a GigE backbone. All I need is a second AP.

My home theater rack has a wire running upstairs to the closet and a vanilla Ethernet switch in it for all the gear. My current plan is to convert that switch into an AP+switch combo to fill in the signal-strength gap. That had me doing a bunch of research today on APs that also have a four-port switch in them. (I'm out of plugs on my power strip, so I really want to have a single-box solution.) Here's the list.

http://www.amazon.com/Amped-Wireless-Wireless-300N-Access-AP300/dp/B0058X0TFA/
http://www.amazon.com/NETGEAR-Universal-Range-Extender-WN2000RPT/dp/B003VWZE7S/
http://www.amazon.com/AirLink-AP671W-300Mbps-802-11n-Wireless/dp/B003MB01HQ/
http://www.amazon.com/D-Link-Wi-Fi-Booster-Smart-DAP-1525/dp/B0053XG25G/

The Amped box is notable for supporting Power-over-Ethernet (PoE). The NetGear and AirLink are basically just cheap. The D-Link, a successor to the earlier DAP-1522, is new and very impressive. It's got a 6-way antenna and can do beam steering. Unfortunately, it's way too tall to fit in my rack, unless I want to cut some holes. Which is tempting. But not today. (Sadness: go read the Amazon reviews. See how difficult it is for people to understand the distinction between an AP and a "range extender"? This is why most vendors don't even bother to try to sell these things.)

Finally, I ended up buying one of these:
http://www.amazon.com/ASUS-RT-N12-Wireless-N-Advance-Router/dp/B002SQ9ZX2/

It's a full-blown router, but it has a switch on the back to turn it into an AP, which isn't supported by any other routers I've seen. Furthermore, Asus seems to explicitly market their routers as being supported by 3rd-party firmware, like DD-WRT. The installation process seems to be a world of annoyance, as you can only do it from a Windows box, but it is supported. For $40, it's hard to go too far wrong. (Cleverness: by putting the AP/relay/router switch on the back, Asus gets to ship one box that can serve three different market needs. There may be some hope for us, yet.)

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#348302 - 23/10/2011 18:31 Re: Wireless ADSL router recommendations? [Re: DWallach]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Originally Posted By: DWallach
I don't have performance numbers from my earlier DGND3300, but it definitely did better than this.


At 2.4GHz / 5GHz, a mere shift or rotation of just 1cm is enough to change the wireless characteristics by a fair margin. So don't be too hasty on that point -- try subtle adjustments of the router's positioning and/or antennas first.

Cheers

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#348303 - 23/10/2011 18:33 Re: Wireless ADSL router recommendations? [Re: DWallach]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Originally Posted By: DWallach
The installation process seems to be a world of annoyance, as you can only do it from a Windows box


Installing DDWRT *never* requires a Windows box. Or did you mean something else? Note that most "advice" on stuff comes from Windows users, so it's easy to be misled.

And a standard feature of pretty much *any* router with Tomato, DDWRT, OpenWRT, etc.. is that it can act as a basic AP, router, or gateway device. That's nothing new -- I even have/had things with factory firmware with the same capabilities, including a little DLink gizmo here which has an external switch for it. smile

Cheers


Edited by mlord (23/10/2011 18:35)

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#348306 - 23/10/2011 20:33 Re: Wireless ADSL router recommendations? [Re: mlord]
DWallach
carpal tunnel

Registered: 30/04/2000
Posts: 3810
The online docs that I've read describe a process that they say requires Windows. Hopefully that's not actually true. I didn't exactly scrutinize them closely.

Meanwhile, I came back home this afternoon after a morning out, and the wireless was working but all the wired ports were dead. Rebooting fixed the problem, but this is a bad omen. If this happens again, I'll have to return it.

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#348311 - 24/10/2011 01:48 Re: Wireless ADSL router recommendations? [Re: DWallach]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14496
Loc: Canada
Reports I've read on the ASUS units is that they're prone to overheating. But with millions sold, a few reports might have more weight than warranted. smile

I always orient my networking gear for optimum airflow, which usually means vertical alignment on a wall somewhere.

My Netgear WNR3500L gizmo runs lukewarm to the touch -- room temperature, about 18C. It's also one of the few routers I've encountered that is designed for vertical orientation.

Cheers

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#348559 - 27/10/2011 22:43 Re: Wireless ADSL router recommendations? [Re: mlord]
DWallach
carpal tunnel

Registered: 30/04/2000
Posts: 3810
Status update:

The DGND3700 was a consistent failure with the hard ports going belly-up when we got home from work every day. Reboot fixed, but that ain't right. I boxed it back up and returned it, and went back to the DGND3300.

I was poking around the configuration of the DGND3300 and observed that when you've got it in simultaneous dual-band mode, then you get 802.11n at 5GHz and 802.11g at 2.4GHz. Since 5GHz is basically unusable anywhere in the house where we normally hang out, I went to the 2.4GHz-only mode, which gets me 802.11n at the 2.4GHz band.

Also, today my Asus RT-N12 arrived and, after a firmware upgrade, is now serving as an AP downstairs in the home theater rack. The difference is stunning. This thing has a really, really strong signal. I'll have to chime back in later on when I have a sense of whether it runs cool or hot.

I'm going to stick with this for a while, at least until I sort out what, if anything, was failing with the old DGND3300. If/when that gives up the ghost, then I'll pony up for the DrayTek.


Edited by DWallach (27/10/2011 22:45)

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