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#52458 - 28/12/2001 13:34 Price protection?
ClownBurner member Registered: 05/09/2000 Posts: 174 Loc: Irvine, CA USA	So, what happens to us poor fools who paid $900 for a 20GB unit a week (well, OK, 10 days) before they dropped the price by 2/3rds? Do I order a new one and return this one under the 30-day MBG, or is there some kind of price protection? I don't mind paying a little extra for early adoption but this is just silly... Help! _________________________ _____________ James Mancini
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#52459 - 28/12/2001 13:37 Re: Price protection? [Re: ClownBurner]
wfaulk carpal tunnel Registered: 25/12/2000 Posts: 16706 Loc: Raleigh, NC US	Read the Price Drop thread for more info, but, basically, you should be able to get a rebate/refund by contacting SB. _________________________ Bitt Faulk
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#52460 - 28/12/2001 13:39 Re: Price protection? [Re: ClownBurner]
tfabris carpal tunnel Registered: 20/12/1999 Posts: 31597 Loc: Seattle, WA	Call SonicBlue customer service and open a case number. There is a 30-day window for the price rebate (if you bought your player 30 days before the price drop). _________________________ Tony Fabris
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#52461 - 28/12/2001 13:40 Re: Price protection? [Re: ClownBurner]
rob carpal tunnel Registered: 21/05/1999 Posts: 5335 Loc: Cambridge UK	Not a problem, just call or email customer service in the US (for eStore purchases) or UK (for International Store purchases). We'll refund the difference so long as you ordered in the last 30 days. Rob
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