That's nothing. I had a dead pixel on a CRT once! iiyama UK refused to swap it out as it was within acceptable limits. Who ever heard of having dead pixels on a modern CRT?!?

I finally managed to get them to swap it out after bugging them on the phone for about a week. I then got some bad refurb which wouldn't display text mode properly. The main "technical" guy for the UK office kept telling me to reinstall the Windows drivers. I kept telling him that reinstalling the Windows drivers won't do much if even the BIOS POST screen doesn't even get displayed properly.

It took about 4 monitors before I got one that actually worked vaguely okay. The actual monitor when it's working is quite nice but I'm not too impressed with the service from the UK office.