Quote:
3. Is it helping suck up the caller's minutes and generate a huge bill because I pick up the calls and let them sit for 2.5 minutes? And does it suck up their minutes simply to dial me even when I can't pick up?


Yes and maybe, so maybe take some consolation from this!
Sounds like a configuration problem. Surprised that Verizon can't/won't pursue based on abuse of service. Have you politely, but unhappily asked to speak with a supervisor...and the supervisor's boss?
_________________________
Jim


'Tis the exceptional fellow who lies awake at night thinking of his successes.