>a) why the hell does a person who's only doing word processing and emailing need a G4?

If they didn't buy Apple monitors, then it may have been because no other Mac is sold without an integral monitor.

>b) why not go to OSX when you're installing all brand new machines anyway?

Because they probably wanted boxes that looked nice and didn't care about the OS. There are also a lot of mac zealots who hate OS X. As stated in an earlier post in this thread, it's different to what they're used to.

It will have OS X installed anyway (unless they removed it) so it just needs to be rebooted, although of course then the IT dept may not support it.


> I'm sorry, but installing a USB printer should be pretty obvious. It wasn't.

Mac OS 9 doesn't work like Windows.