I'm going through the pacbell thing right now. I just moved, and i was one of their earliest SF customers... so i've been with them for over 3 years or so i believe. I was insistent that they grandfather me for my move so i could keep static IP and the same plan. It took about 10 phone calls, but i finally got to the Senior Manager for DSL provisioning, Danny Lam, who is actually an asset to that company. I'm definitely going to talk him up to his superiors, because he gave me his direct number, actually calls me back, and is going out of his way to make sure i get what i want after dealing with all the BS i went through. I'll find out today if they have any static IP's to give. You should see my phone log... it's 3 pages long so far.