I had a service order in for my 30GB back in December, but I wanted to wait until I got my 60GB back. I'm finally ready to send it in but haven't gotten a respo from carsupport.

I know they were pretty much closing it down but I had this irrational hope that since it was supposed to go in for repair, and the 60GB repair took 4 MONTHS to do, that I might be able to get it done.

Am I out of luck?