After you've given them the opportunity to explain themselves and put things right amicably, I'm hoping!

I have tried, they said:

Mann Electronics/ everything-ipod.co.uk are happy to provide refunds for any item returned to us. The item must be unopened and in the condition received.Simply return to: Mann (GB) Ltd Returns E5, Unit 112 Churchill Business Centre, Stirling Way, BOREHAMWOOD WD6 5RY

I said:

I'll return it today or tomorrow, however:

1. It is opened, that's how I discovered that it wasn't a UK item.

2. I don't see why I should have to pay P&P for an item that is mis-sold, nowhere in the product description on your website does it state that the item is non UK sourced.

They Said:

Opened items cannot be accepted for return
Thanks!