Welcome to Verizon. They're [censored] useless. They advertise on the radio in Harrisburg about how they're so wonderful so the state doesn't bust their monopoly, yet for the money they spend on one [censored] ad they could drop a $6000 (in 1998, I bet it's less now) DSL remote terminal in a vault and service remote households. And I know they have the vault, their techs told me so when the T1 that's no longer active was installed.