Not wishing to make it worse Greenbean, but my empeg is waiting at the TNT depot just down the road from work. There should be no excuse for failing to deliver this one! It does sound like US shipping is rather, erm, inefficient from other posts I've seen. Believe me the wait is worth it, I waited a year or so for my mkI and have been without my mkII for about 9 months now. The benefit of all this time is my mp3 collection is now pretty much ready to blow in, although choosing *only* 10Gb of the 70Gb of music I have waiting is going to be tricky. Will open it up in a month or so for a little upgrade... Hope you're not waiting too much longer. Phil