Ditto on the worst on-line purchasing experience ever, and I actually got my remotes and tuner...

I ordered and for a week it was on non-shipped status then I went back one day to check again and it said the order was never completed properly. I called and sat on hold for 20 minutes then was told, "Yeah, that order wasn't completed properly." Why? He didn't know, what's in stock? He didn't know...

I checked the email I got when I initially ordered, and there was a completely different order number than when I tried to get the status before I called. Apparently, it (the estore) was trying to make a new order out of my previous order.

I gave up and said, if I get it, it'll be amazing. One day, weeks later, I got an email with shipping info. It shipped 2 days prior to the day I got the email.

I got my product, but how, I don't know, it's a major cluster-f&*k over there at the estore...