Hi.

Well, my exciting and excessive cold is nearly over, so I should be able to start shipping tuner kits next week. The european tuner modules have arrived, and a further 100 PCB sets are on order, which means I should be able to ship all kits up to number 160 or so over the next few weeks.

A few changes have been made/are being made to the order page. First, the limit of one kit per person has been removed, and there will be a field for quantity required. Second, I no longer support Fedex as a shipping method, and anyone who requested this during ordering will be notified that the kit will now go out via airmail instead.

The reason behind this is simple: Overpriced and undercompetent.

The very first kit I sent out via Fedex was going to Tallahassee, Florida, on international priority service. I was quoted just under £30 for this service, which should take about 2 days. The package still had not arrived after 10 days! Tracking showed it to be sitting in the Tallahassee branch, with a "incorrect address" error, which was odd since the address was most definitely correct. In addition, even though the recipients phone number was on the waybill, no one bothered to call to check the address. The customer finally had to call them himself and arrange a delivery.

Then today, I got the bill for this sterling bit of international courierage, which was some 50% higher than had been quoted, including a 3% fuel surcharge (don't know where that one came frome), and a £5.50 address change charge!

Anyway, I called their customer service line, and after a mere half hour on hold, managed to shout at someone who refunded the charges. Good enough, but I'm not using them again. The best bit? This was the very first shipment on my shiny new Fedex account. What a wonderful way to attract new customers...

pca

May I be the first to express my thanks for your continued enthusiasm in bringing tuners to the masses amidst continued tribulations. Cheers.

Looking forward to no.73

Wow, first I would like to say that I am glad your feeling better and second what a mess you had with fedex! My order # is 105 and I mine was supposed to be shipped fedex, but I will gladly have it changed to the airmail

infamous tuner #13......post office had it since february 14th but never gave me a notice, nice guys. Got it now though. Will put it together this weekend. Goodtimes. Glad the cold is gone...talk to ya
Put a smoke lense on the other day too, thing is badass, matches my g cherokee perfectly. Next? plasma screen maybe?

Patrick I would like to order 2 tuner kits, but cannot as your ISP is blocking addresses from this part of the world.

Can you PM me so I can get these orders "in the queue".

The order page hasn't been updated yet, so even if you could get through you wouldn't be able to order two. Waiting for the page to update so that I can place my order for two...

I work at a fedex terminal and I can say fedex sucks. They don't pay me enough so I throw packages and try to break them when I get pissed off. By the way, everyday there are several incorrect addresses. Just having the zipcode off by 1 number will get you. I heard it was a $5 charge, but I'd say only about half of them get scanned and logged as incorrect.

None of the other big courier companies are much better though. I've used DHL and on a few occasions the package looks like it's been routed via a war zone. It's been kicked to hell and back. The module inside was actually in a big foam block and then it was wrapped in bubble wrap and put into the larger box. Some how it was dropped/kicked hard enough for components to break off.

UPS seem to consistently loose my stuff for days. Initial Citylink (I think this one is a UK only company) can't read and send the packages to the wrong people. I know somebody that sent something to Manchester from London and it disappear and reappeared somehow in Ireland...

The only one I've had a okay experience with is actually FedEx

- Trevor

The order page has now been updated.

pca

Email [email protected] with your address details, name, email, phone number, and quantity required, and I'll enter the information manually.

pca

Great, order for 2 tuners now placed...

Hi Patrick, I've tried emailling you and it keeps bouncing.
I suspect your ISP's IP address blocker also blocks emails from the same IP address ranges that it blocks http requests from.

So, in order to send you my tuner order stuff, I've PM'ed you on this BBS, can you check your email and respond - you may have to PM me as now doubt your ISP will block outbound emails to my IP address and in any case, I would not be able to reply to you for the above same reasons.

Hi all

I use to read the forum everyday, and I have #74 order (Feb 3) ... Well, I really don't know when and how I have to pay! Is there any paypal link I didn't see?

Thanks:

Miguel.

The order page says that you will be contacted with details on how to pay when your order number comes up.

question: should the led turn on whenever the tuner kit is plugged in? I double checked everything on the tuner, can't see any shorts, nothing backwards etc. I get no voltage across the leads on the led, but i do when i test the positive end to any working ground on the kit...it seems something is not grounded properly, am i right? i can't figure out my prob. any ideas?

You talking about the LED inside the tuner?
If so then yes, it should be on. Mine stays on whether I've got the empeg set to the player or the tuner.

- Trevor

The RioCar/Empeg has to be "on" for the Tuner to be "on" and lit.

Cheers