One a side note, the Xbox retailing is handled the same way as the PS2 incident described above. You take it home and open it, you own it. No refunds if you decide you don't like it. You take it home and open it and play it and it's A) Bad out of the box or B) Breaks shortly thereafter, going back to the retailer is a waste of time. They can't help you. You have to call MS and get the "MS feeling of love."

Speaking of which, I had to reinstall WIndows XP last night and my copy wouldn't reactivate and I had to call in. The guy I talked to at MS made me feel like a criminal for having to reactivate. Question after question before he was finally satisfied enough to reactivate me then he wanted my name and email address when it was all said and done. So much for it being the painless process they claim it to be.