I have NY Rangers season tickets and Stub Hub is a delight to deal with as a seller, when the league is operating. They are much better than the Ticketbastard league and team sanctioned "fan exchange" crap, and cheaper too. I've made some nice profits on playoff tickets.

I've never had the hotel experience for pickup, as they have an office near Grand Central that is open for a few hours before any scheduled event for pickups, nor have I had them mail anything, since I've only gone through Stub Hub at the last minute, like 2-3 hours before the event when the prices start dropping.