Sorry about the lack of phone support, but the support operation is minimal (basically, it's David). He's officially on holiday until the 2nd January anyway, but has been coming in and trying to make a dent on the email backlog.

One thing is that with the number of players sold recently, support will be more backlogged than usual as all the installation questions arrive at once!

We have spare HDD cables in stock (and more on order) so solving your problem shouldn't be hard.

Hugo