When I look through the top I see a hard drive cable. When I lean the unit back and forth it moves about 1/4 inch. Is this cable for the not installed hard drive or is this the one that should be mounted to the first hard drive securely?

Assuming that you bought a single-drive unit, there should be a loose cable end for a future second drive. So that's nothing to panic about.

Assuming the front-panel buttons and the remote control do nothing, and assuming that it's not one of the things I listed already, then get in touch with Rob. You might have a DOA unit.

Do try a null-modem cable with Hyperterminal and see what text it's showing when you power it up. You should get text on the serial port instantly, within a millisecond of applying power to it. The fact that it can get far enough to display the boot logo means that at least the kernel in the flash memory is working, so at the very least you'll see the initial boot text on the serial port.

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Tony Fabris