Tony,

It wasn't as simple as shipping the wrong cables. We moved to a new cable supplier, who manufacture their own parts, and supply vast quantities of them to OEM's. They're the cable experts, apparantly.

I ordered an appropriate null modem cable from them, which was duly delivered, and which has subsequently turned out to be a straight through cable. The part code that I ordered was correct, the code printed onto the bags is correct, the only problem is that someone in the factory spec'd them incorrectly. Apparantly every null modem cable they've supplied recently is wrong. Great experts huh?

So now we're going to have to Airmail ship about 200 replacement cables throughout the world. Cost of cable - around 80 cents. Cost of shipping each replacement - around 6 dollars. Add to that how incompetent the whole fiasco looks to our clients, and we're not happy chappies :-)

Rob