And I'm sure the user manual for the Segway had very clear instructions on not letting the batteries sat for long periods without topping up the charge.
I just checked and it does, in fact say this (at least it does on the latest model's manual). I guess I'm thinking that it should be a pretty prominent warning, not something on page 32 of the reference manual at the end of the battery charging section after temperature guidelines. I'm thinking that when you take your credit card, they could say "charge this every month or you'll be back here giving us $1800. That seems like an important enough thing to mention at time of purchase, and we would have remembered it!
Ah well, looks like someone's going to get a good price on a used Segway*
*batteries not included
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