In reply to:

we have shipped more than 175 empeg related orders in two weeks time and there have been two mistakes total.

Not bad . And I'm not too bothered about getting a 10G instead of the 30G I wanted, as I'll buy a new 30G disk when I can actually afford it, and add the 10 into my existing 20G to make a hot backup.
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Toby Speight
030103016 (80GB Mk2a, blue)
030102806 (0GB Mk2a, blue)