Update on my Roomba:

2006-Jan-30: Ordered.

2006-Feb-06: Arrived. Unpacked. First cleaning cycle begins.
2006-Feb-06 + 00:05:00: Drive failure on one wheel.
2006-Feb-06 + 00:10:00: Called and left message with support.

2006-Feb-07: Support gets back to me, has me send in:
- Roomba
- charger
- dock
despite the problem clearly not being dock or charger related. I spend about 15.00 for shipping.

2006-Feb-24: Arrived:
- Roomba
- no charger
- no dock
2006-Feb-24 + 00:00:00.0000001: Called support. Charger and dock are backordered from supplier. Expect next week.

2006-Feb-24 + 1 week: Arrived:
- Nothing.

2006-Mar-07: Called support (now on speed dial). Left message.

2006-Mar-14: Arrived:
- Charger
- No dock.

2006-Mar-15: Support finally calls back.
"Our records show you received your charger yesterday."
"Nice of you to call back, EIGHT DAYS LATER thank you very much. Yes, I got the charger but not the dock."
"Oh, that's back ordered."
"For the umpteenth time, why did they even have me send the charger and the dock in the first place? Can't you just send back the perfectly good ones I sent you?"
"No, I'm sorry, returns go to a completely different building, in a completely different city, in a completely different state, and it's out of our control."
"Gah. When will I be able to actually use this product I bought?"
"You can use it now, the charger plugs directly in."
"Part of the reason I wanted this thing was that it would auto-dock and self-charge when it was done cleaning. Having to pick up a robot and plug it in the charger sort of defeats the purpose of it being a robot in the first place."
"Well, there's nothing we can do."
"Sigh. Okay, when will the DOCKS be available for shipment?"
"We don't know."
"CLICK. GAAAAAAAAAH."

2006-Mar-16: Roomba is fun, works as advertised, but I still have to plug it in by hand. Still awaiting dock.

Note time between purchase and actual use of product: 1.5 months, and product is still missing a major critical part.