"You don't get paid enough to take what I'm about to dish out. Transfer me as far up the chain of command as you can."

Oh my God, that is so perfect. I'm going to save that one and use it later. Hopefully I won't have to use it on Global Micro (but that credit hasn't hit my account yet, so who knows).

Rob V., if you're listening... You're lucky that you work for such a good customer-service-oriented company. It seems "some" of the people on this BBS practice guerilla vendor/customer relations tactics from time to time.

Tony Fabris
Empeg #144
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Tony Fabris