The trick is to feel personally responsible for a client's experience with your company.

Oh, yeah. It totally shows with you guys. I mean, I've never met you, and here I am, considering sending you my hard-earned() park hopper passes, just because you've been so great to me and all the other Empeg owners.

I guess I can't whip on Global Micro any more, though. The credit came through today. Hmm... time to go hard-disk shopping again...

Tony Fabris
Empeg #144