I don't want to dismiss ineedcolor's aggravation over this shipment gone wrong. On the flip side, though, I would like to say that I appreciate Empeg's consideration of the various delivery options and note how well that has worked (for most, I think.). In my case, not only was the initial Fedex overnight hitch-free, but in a recent case where I needed to return my unit for a minor fix, I was doubly impressed. Jim drops Empeg for Fedex in Seattle on Tuesday at 3:00 PM, receives the fixed unit back on Friday at 10:00 AM. I don't see how that could be improved upon, and I appreciate the service I've gotten..

Anyhow, would that all deliveries would go without a hitch. I hope the unit in question finds the right province. Soon!

Jim