PhilipOHare: My point, is that you reffered to the problem as a 'kink' that needed ironed out. I'd say its nothing that need ironed out, its just that a drive has gone dodgy as you will find with any product of this nature.

It might be the hard drive. I don't know for sure, and no one else does either. My Karma is exhibiting none of the symptoms typically associated with a failed drive.

This is new hardware, and several problems that were Rio's fault have cropped up in the recent past.

After my experience, and having read the early failure reports, I'm not giving Rio the benefit of the doubt. At the least, better QC might be in order.

If you prefer to cut Rio some slack, that's your call.