It appears that the polite but sternly worded email I sent to [email protected] actually did the trick. They're now sending me a DGND3300, gratis, and I'll be sending back the old DGN2000.

If it burns out in another six months, I'll deal with it then. Hopefully by then other vendors will have all-in-one boxes that compete with Netgear's offering.

Oh, and my grumbling on Twitter now has me followed by the "Netgear" user. I'm not sure whether I like this or not.