Oh, I should add, this design flaw could be pretty serious considering it wasn't something my friend though about when he was trying to dial 911 last night. I had a very drunk or otherwise impaired driver nearly run us off the road. After I honked, he swerved back left, across 4 lanes of highway traffic, and was still a big hazard to other drivers. Took a good 30 seconds for my friend to realize the reason the emergency operator couldn't hear him was because he was touching the spot.