Quote:
...why on earth would they be opening Pandora's box, from a support perspective...

All their boxes have the same UI now, so it's less of a problem down the road as far as support calls go.

The HR20-700 box is also getting some streaming media support with Intel Viiv PCs. This would provide something no DirecTivo box can do without hacking.

I have nothing against Tivo and have been using their products since the SAT-T60 came out, but I don't think the DirecTV DVRs are too bad. From what I see, they're a billion times better than what the cable company would give you.

EDIT: Link for the Viiv/DirecTV news