Please take no offense to this, but you really sound like you want all the perks of being a hacker without the actual hacking. If you want to learn things about the Empeg, you've got to at the very least be able to search a BBS or a web site. Whining about how hard it is to find information is not going to make you part of the solution. Sites like the Empeg developer's site are helpful, this BBS is helpful, and if you need it spelled out any more than it already is, you're just not much of a hacker, and you bought the wrong MP3 player, sorry...