What empeg sells and supports is the player and emplode; we do not (and make it plain that we do not) support developers - we're simply not in that business. There's no way we could give developer support to even 10's of customers and get any work done ourselves.

That said, we provide an image with enough tools to get you started, and we generally will answer techie questions on the unit - this is much more than many companies provide - and anyone already experienced with linux can work out the rest.

If we were selling an evaluation board or development kit then yes, it would be our business to support developers. We don't - we sell a music player. It happens to be capable of a lot more, but don't mistake the empeg for a Redhat linux box with a full toolset: the empeg is an embedded system and as such is cut-down and customised in many ways.

Hugo