I'm sorry to hear that. I called Samsung prior to my returning the two Nexus. They said they were aware of the problems and would be working on fixing them soon. I replied that I couldn't wait that long; I have diabetics calling me every day and I can't have my phone breaking up 3 times per call. I told the guy candidly that I was pretty much a Samsung person on everything device I buy that they make. But that would no longer be the case. Not only will I not strictly buy Samsung anymore, I will leave Verizon at the first opportunity. I wish you good luck with your next phone. I love my RAZR but I don't know whether it's dumb luck that it works okay or more continued testing by Motorola.