I counted six statements within your email which I believe to be totally inaccurate. In a number of those cases you couldn't possibly know the truth so you probably shouldn't comment on them really.

I'm rather confused that you love every minute of your player yet you feel totally screwed over. I have to say that I own a lot of products that I don't love for every minute I use them and on the whole I don't feel that I've been screwed over by them. If I loved a product I'd bought I'd be pretty damn happy all things considered.

Rob