Originally Posted By: Dignan
Yeah, that's a big fail. Hopefully this is merely a case of Google stumbling a bit at selling their first physical consumer product, because they clearly have not handled it well. I may be a Google fanboy, but clearly they've pretty much bungled ever step of this process.

You know what else is a big fail?

I ordered my Nexus One on 9th Jan. Instead of London UK, somehow DHL have managed to send it to Uganda.

My shipping address is exactly right on the Google Order (says UNITED KINGDOM on it). I sent them messages through Google Checkout straight after I got tracking information to the wrong country, before DHL had even picked up the package and still no reply. Sent messages to DHL Customer Service at the same time too, but they couldn't stop the package either.

Now its apparently going through customs clearance in Kampala when DHL are telling me that it will be turned around and redelivered to the correct address in the next week.

Don't need this hassle.
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Hussein