Woah. I said that I didn't like it when companies let users DESIGN their products and use customers as a replacement for lack of vision on their part.

Every company should be responsive to users and I'd argue that what Avner did with your email and has been doing with many others, is good PR to try and put out a flaming storm that has landed since the Box's release. I still think the top-mounted options pales in comparison to the left-side implementation they had before.

Did you happen to mention anything about only showing 8 covers in the new UI? Not being able to mark shows/movies as watched? Being able to filter on watched, etc..